Showing posts with label progreso. Show all posts
Showing posts with label progreso. Show all posts

Friday, December 26, 2008

Our Cruise to Progreso, The Yucatan on Carnival Ecstasy



Chichen-Itza, on of the 7 Wonders of the World. Photo by Bjørn Christian Tørrissen, used w/ permission.


Originally scheduled for Cozumel, we ended up being re-routed to Progreso. While I could talk about the beauty of the ocean, and the great meals, and the best -- the very best -- of travel companions ... this is an EQ blog by The EQ Coach, so let's talk about EQ. Because a lot of things went awry on this cruise.

We were delayed many hours in boarding the ship because of the fog in Galveston, a port city that still looks like it was hit by a hurricane. When we were told we could finally board, we were told we would be given an ample credit on our Ship 'n' Sail card. How nice. Really.

And just as importantly, we thought we would scream if, as we finally rounded the gangplank, we were asked to pose for a photo with one of those costumed characters. Carnival knew better than that.

And then, a little secret we were keeping from our guest, my niece, a first-time cruiser, we thought we would REALLY scream if we had to muster immediately once aboard ship. They put that off till late the next morning. Very EQ smart. Kudos to Captain Candelero Donato. Che bello.
Cruise critic asks - are all the Carnival captains now Italian? (So who's left for Costa these days??) Well, their names ... Roberto Volpi, Gianpaolo Casula, Giorgio Pagano, Agostino Fazio, Marco Nogara, Salvatore Rassello, Vittorio Marchi, Giulio Basso. For photo of handsome Italian Captain Marco Nogara, see here.

And how charmingly Captain Donato told us that - well it was hard to undertand, you know, his accent, the Italian respeto, something about less than perfect weather, a change ... you know ... and 2 minutes later the sky broke open. Smile.

Now, Progreso is the home of one of the 7 Wonders of the World, Chichen-Itza. Chichen Itza (emphasis on both last syllables) is a large pre-Columbian archaeological site built by the Mayan civilization. Typical of those v. wealthy Mexican families who own produce valleys, the ruins are an historical site, but the land under the ruins is privately-owned by the Barbachano family.

We spent a day at the Reef Yucatan near Progreso, an ecological area surrounded with pre-Columbian history, located on one of the few virgin beaches on the Gulf of Mexico, and less than one hour to the north of Merida's International Airport.

I was fascinated by the emotional intelligence of our guide, Luis Enrique, who's seen it all, I'm sure. On the nearly hour-long bus ride (and a full bus it was), it was his job to charm the potential miscreants into behaving, for what leverage did he have, he who did not want to have to clean up vomit, and deal with "the tears, you know," he said, shaking his head.

"We know you come to Mexico to get drunk," he said, "but when the puking starts, the fun ends."

Well, true.

Hale got braids, there were massages on the beach, riding horses, enjoying the pool, the open bar and the ample buffet.

On the way back, it was Luis Enrique's job to get us to fill out a feedback form, AND to get us to seek out the one when back on ship and fill that out as well. And what incentive was there to do this? None whatsoever, except his charm, of which he had a gracious plenty.

"But is okay if you do, is okay if you don't (friendly shrug and smile), because is your vacation, yes?"

He addressed other issues with grace, i.e.,

Luis Enrique: "Do you know what is included in your tour and what is not?"
Us: "No."
LE: "Ah, well, I see you trust Mexicans."
Us: laughter and good will

Having not been ordered so to do, I made the monumental effort (I'm not kidding!) of tracking down a form back on ship and mentioning him in particular. I hope Luis Enrique gets a raise!

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Thursday, December 25, 2008

On Your Journey through Life, Take with you a Child with Eyes of Wonder


The Blessings of Dumb Childlike Wonder is the name of the article. By Garrison Keillor. He wrote it on December 23rd.

On the left, bright, freckle-faced girl finds the wonder in the ole webcam.

Keillor's article begins:


"It is the blessed Christmas season. But of course you know that. Unless you live ten miles up a box canyon deep in the Wasatch Range with only your dog Boomer and are demented from drinking bad water, you are inhaling Christmas night and day and "Adeste Fideles" is stuck in your head like a five-inch nail.This Christmas I am in New York for the general dazzlement and variety." For the rest of the article, go here.

I can relate.

When the frenzy of my fellow Americans (ahh, LBJ) reaches a fever pitch, so unlike peace and joy, so unlike ... Christmas ... I choose to go on a Caribbean cruise every year the second week or so in December. The ships are always tastefully decorated AND anything Christmas is UNDER-stated. This particular cruise, on the Carnival's Ecstasy offered the kind of rate I like, and I can drive to Galveston easily enough. Most fun of all, we were re-routed from Cozumel (been there, done that) to Progreso, which features one of the 7 wonders of the world, Chichan Itza. How could we get so lucky?

But I digress.

Anyway, on this annual trip, I like to take a child. Or let's say, someone who has never cruised before.

I have seen many Christmasses. I have also been on many cruises. To see anything in the eyes of a child, is a wonder to me unlike any other. "What's this?" "Can I go here?" What are they doing over there?" "They said 'muster.' What's that?" "Oh look! That towel!" I have seen 100 towels folded like 100 things; through her eyes, it was a wonder again for me, like the first time.

And they always point out new things to me. This year's invited guest, a charming young lady, asked some interesting questions. We were seated for dinner with a couple and their daughter, about 25 years old, who, they said, "Had the mind of a 6 year old."

Now the dinner seating on a cruise is always fun. You can request a table for 2, 4, up to 10, but nothing is guaranteed. I have sat with people where I requested to be moved the next night. (There was someone at the table who was obviously an alcoholic and got so drunk the first night, he had to be removed by the staff, and, as our guide in Progreso said, "When the puking begins, the fun is over.")

I have also sat at a table where THEY asked to be moved. We showed up the next night to an empty table, save for ourselves. The husbands had been flirting with my beautiful sister. The wives requested a move.

So I mentioned that we might move to another table, or maybe this family would not come back.
Our sensitive young miss looked puzzled and said, "Is it because of their daughter that you want to be moved?"

"No," I said. It's because this is like being at a new school, where there are potential friends everywhere, and if we had different dinner companions each night, who knows whom we might meet. Maybe a nice teenage boy your age??"

But back to Keillor's article. I had the same sort of upbringing ... for many years refusing to indulge myself in any number of things. Debtors' prison ... straw mat ... well, actually in my family it was "Eat your dinner. There are children starving in Africa." But this annual cruise ... ahhh, I have learned to indulge. I sometimes order two entrees. Ahhh, the decadence of it all.

There's also a bit of the Keillor in me in that Christmas party (dinner on the cruise) thing he wrote about. "It isn't fun to stand around making small talk with other people's friends as they anesthetize themselves," he wrote. For me, an interesting dinner table conversation is part of ETIQUETTE, part of EMOTIONAL INTELLIGENCE. And boy did our Little Miss shine. Her parents have done a sterling job. And my beautiful sister outdid herself, as beautiful on the inside as she is on the outside, coming up with question after comment after question, to keep the thing going.

But after a two-hour dinner, the family we were with seemed to have exhausted any interesting conversation, and I was hoping to try something new. That's all.

Our young companion's question reminded me how often people have erroneous assumptions (and how smart of her to check it out), and likewise, how often I fail to communicate in the most effective manner.

Which is what Emotional Intelligence is all about.

This is something that I have had to work on for many years. Maybe it's that background, Keillor and I share, at least in part. When I have to focus -- and I was "in charge" of the whole trip, I get VERY focused. How many times a child has said to me, "Are you mad at me?" And I explain. This taught me to explain TO ADULTS AS WELL. Something like, "I need to focus on this now. I am going to switch gear (are you ready?) Because there are some important details and I want this part of the trip to go well. I'm not angry at anyone or anything. I am just concentrating. Okay?"

Adults rarely ask that kind of question, but they may be making assumptions, and wanting answers.

However, there was the benefit banquet I was heading and we were setting up at the hotel ... 200 people expected, decorations hadn't shown up ... cook was screaming about timing ... my feet hurt ... I was UBER focused. OK. Stressed.

And from nowhere appeared a Mexican waiter who took me in his arms and said, "Let's dance" and took me across the floor, around the tables, and made me laugh.

Now THAT'S emotional intelligence.

P.S. For THE WONDER, it doesn't have to be a child. I stood on the deck of a ship once not long ago next to a young man about 30 years old who quietly said. "I have never seen an ocean before."

It changes one's perspective.

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