Showing posts with label UK. Show all posts
Showing posts with label UK. Show all posts

Saturday, December 22, 2007

Gordon Brown - Emotional Intelligence

Gordon Brown is a turn-off for women : December 2007 : Three Line Whip : Politics : Telegraph Blogs
From the article
Gordon Brown is a turn-off for women by iain.martin@telegraph.co.uk (Iain Martin)


Put to one side that what is sometimes called Brown’s lack of emotional intelligence is more obvious now than it was in the summer. There is a much more practical reason for the backlash. When the records of 25 million people were lost ...

Can't really "put aside" is lack of emotional intelligence, can you? Can you do that with anyone?

Is this the year you want to improve yours? The great thing about emotional intelligence is that it can be learned.

What is emotional intelligence? Until you get familiar with the competencies, it's like "personality conflict." Hard to define, but you know it when you see it. You can take the EQ Map to see how yours is doing. Some of the competencies are flexibility, resilience (the master stress-buster), authenticity, and intentionality.

They all work together. You can see that someone with "intentionality" could barrel in over other people and defeat their own purposes, if they lack the balancing competencies of empathy (knowing that other people have feelings), flexibility (because you can't always move people the way you can data) and gut-instincts (that give you a sense of timing).

Email me at sdunn@susandunn.cc for more information.

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Friday, October 05, 2007

Emotional Intelligence and the Government, UK

"It's not just the left who are attracted by the new ideas. The Tory housing spokesman Michael Gove says public services have to show more "emotional intelligence" in dealing with people and Tory leader David Cameron argues wellbeing should be the object of public policy. But some rightwing thinktanks have started to chip away at wellbeing as a recipe for cutting people's freedom of action. A pamph-let from the Institute of Economic Affairs complained that happiness measures were unreliable and didn't relate either to income inequality or movements in clinically defined depression; at least GDP was securely measurable. The challenge ahead is enormous.

In his article in the SocietyGuardian.co.uk, David Walker asks whether happiness a legitimate aim for public services Special Reports Guardian Unlimited Politics. "Government does health and wealth, sure, but it is now being charged with looking after our inward state. How well can it do wellbeing, asks David Walker.

He proceeds to write:

"The declaration of American independence, drawing on a bright Enlightenment idea, declared happiness to be a human right. But what has government got to do with wellbeing? Should the state do less, which became the American ideal, or intervene more to remedy the causes of unhappiness?"

Oops. One of the first things we learn in school should be how to read the words that are written. One of the next things we learn about the American Declaration of Independence is that what was/is guaranteed is not "happiness," but "the pursuit of happiness."

Big difference there.

This interesting article proceeds to take a swing at many big issues, admitting that the challenge ahead is enormous. Tidbits:

--Interest is growing in the complex (and often non-monetary) sources of human wellbeing, including a sustainable relationship with the physical environment.
--On the table lies the radical suggestion that the government might make us happier by stopping us consuming. How we measure progress is under fire. Professor Allister McGregor, leader of a wellbeing research team at Bath University, says "human flourishing" brings much-needed attention to how much power people exercise, rather than where they fit in the economy.
--A tornado is sweeping through the social sciences as narrow, money-focused ways of thinking about progress give way to wider appraisals of being well and happy. Politicians and policy makers, too, are rethinking what government can do to make people feel more positive.
--A high-level group has just been appointed by the Department for Innovation, Universities and Skills on "mental capital and wellbeing".
--The Big Lottery Fund recently announced a wellbeing programme, which seemed to embrace the entirety of physical and mental health in the north-east. In practice it may mean grants for mental health projects, though the causes of ill-being could be traced deep into policy for housing, transport, employment and, more controversially still, the distribution of income and wealth.
--Where do you start and where stop appraising whether policy makes us happier.
--...[R]ecently, the health minister Ivan Lewis expanded provision of this talking therapy. The evidence suggests it can be highly beneficial for people in difficulties, preventing them slipping into joblessness or hopelessness. But taking wellbeing seriously might imply a much sharper look at what the rest of the NHS does, subverting the balance between primary care and what hospitals do.
--Government papers now routinely refer to health and wellbeing as twin objectives, at least admitting the possibility that spending money on doctors doesn't necessarily lead to enhanced wellbeing.
--Only 10% of the causes of happiness have to do with where we fit in the social order, according to new psychological studies. What matters much more is "mindset", according to Professor Felicia Huppert of the University of Cambridge. She reports that it's the belief that what you do can affect your position that matters: believing you are destined to do badly at school, say, is linked to unhappiness.
--The idea that the purpose of government is to tend to the happiness of citizens is far from new - it underpins Jeremy Bentham's late 18th century principle of utility. What is new is the belief that governments can and ought to get inside our heads, reducing stress.
--Wellbeing is at once an utterly banal and a revolutionary idea. Of course there has to be more to life, and public policy, than money. But imagine how differently the recent sub-national review would have read if a round notion of wellbeing had been substituted for economic growth. --It's been a while since the American academic Richard Easterlin found that happiness doesn't rise as people's incomes rise, above a certain threshold.
--These days there is a veritable science of happiness drawing on the work of such psychologists as Barry Schwartz, who has shown how more choices - over schools or hospitals, say - can make us miserable. Most of the work deals in aggregates. No one can definitively say what causes happiness on the individual level, though there is plenty of evidence associating unhappiness with lack of income (below a certain threshold), unemployment, stress, divorce or lack of social capital.
--Richard Layard, the former London School of Economics professor and Labour peer, has been arguing a politically ambitious proposition, that raising taxes can make people feel better about the world and themselves.

Just as aside, I have recently been out of the US, and found something that added greatly to my sense of happiness and wellbeing. I found it made me feel happy to have more "personal freedom." To be able to get on a train or streetcar with open windows, no seat belts, no signs about where you could stand and what you could do .. to walk out on a boulder 8,000 ft. above ground that had no chained wall or fenceing or any instructional signs or liability signs .. to be told there were helmets on the table for the ATV ride and left to use my own judgment about my safety. It's one of the things my friends who travel mention a lot. Personal freedom. Is that the "right" to do something stupid if you want to, or don't know? Absolutely. If you hang out an open train window, you could conceivably fall out, and more conceivably get whacked in the head or arm by some object you are passing. It was up to the individual.

There was also a noticeable lack of "train rage" or "streetcar rage" among the riders.

Share your thoughts - sdunn@susandunn.cc .

What is happiness? What guarantees the right to the pursuit of happiness? What do you think?

Saturday, July 14, 2007

Etiquette - with the Queen of England and Others

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It happens every day in the workplace. Those "sticky dilemmas."

I sure went through enough when I was in marketing ... like the CEO who wanted to do his own TV spot, and he was not only unattrative, he came off in front of the camera as deceptive. (How did I know? When you're a marketing CEO, it's your job to know that sort of thing.)

Now, if you were photographing the Queen of England, would you tell her to take off her crown?

In a line too good to have been scripted, the Queen replies, "What do you think this is?"

Quite a multicultural SNAFU here. Annie Leibovitz, hired to photograph the Queen, asks her to remove it (ever how nicely), telling her it would be more "casual." Well, yes, that it would.

COMMENTS:
  • Yes, there is "simply going too far"? It's an EQ thing
  • Come on now, do you honetly think the Queen of England would "storm out"? Don't you think she would have the offender removed?
  • It's a TIARA, not a crown?
  • You cannot trust the media, you cannot trust photography any more. It appears she's storming out. That footage was from when she arrived.

    Watch a video here:
    -->BBC apologizes to Queen Elizabeth II Or go here:
    javascript:navigateToTab('external','http://www.blinkx.com/burl?v=xETsMg94s9hIQaehBFVgqHJijK15OJCr')
  • July 12: After implying that the queen stormed out of a photo-shoot with Annie Leibovitz, the BBC refutes the claim and issues an apology. NBC's Martin Savidge reports.

In the workplace, would you:

  1. Watch your lawyer practice his jury summary, when you've been asked to watch and give feedback, and then tell him that he needed to make better eye contact?
  2. Edit the CEO's article, correcting the grammar? The content? His opinion that "no vice president could be trusted with ..."
  3. Advise your colleague that their dress was inappropriate for the office.
  4. Tell your secretary she smelled bad.
  5. Give negative feedback about anything to a 'superior officer', even if requested.
  6. Inform your boss that the reason people wouldn't meet with him was because they said he was always picking his nose.

Tricky questions? The last one is a true example of when a coach was called in to find out why people were avoiding a certain executive.

Nothing's harder than the office politics. Need some help? Take the BUDGET EQ COURSE. There's also the Difficult People course.

I'm a coach. My job is to make your job easier!

817-734-1471, sdnun@susandunn.cc .

SEEN ON A TSHIRT: I DON'T KNOW IF YOU KNOW THIS
BUT I'M KIND OF A BIG DEAL AROUND HERE

P.S. and so is my crown, as a symbol the UK.

Wednesday, November 15, 2006

The UK - Singing Nursery Rhymes is not Emotional Intelligence

PARENTS FACE PROSECUTION IN BRITAIN FOR NOT SINGING NURSERY RHYMES ... A new program from Mrs. Hughes who gives details of Mr. Blair's "national parenting academy" and adds that it is necessary for children to develop "emotional intelligence and flexiblity, and to have good problem-solving and interpersonal skills too."

This is from the Optimist Patriot, a blog. "Scary stuff out of Britain," begins the blogger. He quotes from a site I could not access called The Corner.

This autumn is likely to see an extension of parenting orders that can force parents to attend parenting classes so that they can be used on the say so of local councils against parents.

For the first time, parenting orders are likely to be directed against parents whose children have committed no criminal offence.

The threat of action against parents who fail to sing nursery rhymes was unveiled by Mrs Hughes as she gave the first details of Mr Blair’s ‘national parenting academy’, a body that will train teachers, psychologists and social workers to intervene in the lives of families and become the ‘parenting workforce’.

Mrs Hughes said that it was necessary for children to develop ‘emotional intelligence and flexibility, and to have good problem-solving and interpersonal skills too.’
_________________________________
Oh my! Let's don't confuse "singing nursery rhymes" with emotional intelligence. This, I fear, is typical media hyperbole. What a shame they did not quote the two sentences just above this one. Mrs. Beverley Hughes, Children's Minister, is further quoted in the Daily News as adding: 'These attitudes start with good family experiences, in the home, with strong, loving, aspirational parents. So supporting parents and providing good early years education can pay dividends here.'

Mrs Hughes said: 'It is now clear that what parents actually do has a huge impact on children's well-being and capacity to succeed, both at the time and in future.

'Some parents already know that reading and singing nursery rhymes with their young children will get them off to a flying start - often because this is how they themselves were brought up.

'For other parents without this inheritance these simple techniques are a mystery and are likely to remain so - unless we act and draw them to their attention.'
(from The Daily Mail reporting the incident, entitled "The Nursery Rhyme Police")
____________
Offending parents can now be sent to court-ordered parenting classes.
The brouhaha is about whether these things can be "ordered," and thus the willful emphasis on "singing nursery rhymes." This is, of course an EMOTIONAL ISSUE. One blog responder, for instance, wrote that stories about trolls under bridges, old women shoved in to ovens, and grandmothers eaten by wolves was ..." He wasn't thinking straight, as you can see, because these, of course, are NOT NURSERY RHYMES, they are FAIRY TALES. And that's exactly what high-running emotions do -- cloud our thinking.
Whatever the arguments here, there's nothing wrong with EMOTIONAL INTELLIGENCE. Clearly it is needed.
Hooray for Mr. Blair and Mrs. Hughes for supporting it. Are their methods the way to do it? Well, if we would each take care of our own shop, learn emotional intelligence, pass it on to the kids ...
Order my ebook "How to Develop Your Child's EQ" for practical tips. Nobody's ordering you to do it, here in the US of A, it's just an emotionally intelligent thing to do.
Regardless of politics, there's not a person in the world in their right mind who could argue there's something wrong with children developing ‘emotional intelligence and flexibility, and to have good problem-solving and interpersonal skills too.’
Is there?
How IS your EQ? Take THE EQ MAP and find out. Then get coaching to address any deficits.
P.S. According to the bbc which doesn't mention "emotional intelligence," but does mention the nursery rhymes, "The Department for Education and Skills stressed there would be no element of compulsion in the help and advice offered to parents and dismissed newspaper claims that some would be forced to attend nursery rhyme classes."
But in the bbc article this was added, which no doubt caused the controversy: "Speaking to the annual conference of the National Family and Parenting Institute, Mrs Hughes said research suggested class was still a more important factor than intellect in how children achieve."