Showing posts with label EQ. Show all posts
Showing posts with label EQ. Show all posts

Wednesday, June 22, 2011

Emotional Intelligence better predictor of success in life than high grades in high school



The Huffington Post has an interesting new article about emotional intelligence. You can read it here.

A few quotes:

"School is a place where former A students teach mostly B students to work for C students."

High school grades were never designed to assess the qualities that make you a success in the working world -- like single-minded drive, creativity, and the ability to read people accurately.

Over the last decade, [psychologist James] Parker has been testing first-year students at Trent [University] for social and emotional intelligence, qualities such as understanding of themselves and of others, plus the ability to adapt and manage stress.

So what was the difference between A students and the ones who struggled or even dropped out? It was emotional intelligence, especially the ability to adapt and manage stress.


If you'd like to increase you emotional intelligence (EQ) or learn how to teach others how to increase theirs, by being a certified EQ Coach, email me at sdunn@susandunn.cc .

Susan Dunn, The EQ Coach, offers a long-distance, Internet program to train and certify emotional intelligence (EQ) coaches. The course is based on empirical data and research and consists of reading material on the Internet, email support and weekly phone calls. For more information contact Susan at sdunn@susandunn.cc or visit her on the web. Susan Dunn has trained and certified coaches all over the world in this highly effective, affordable program.


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Friday, January 22, 2010

How to Reduce Depression Rates? Know Some EQ.


How to reduce depression rates in hospitals?

According to an article in softpedia.com:
Norwegian experts argue that training in emotional intelligence could make healthcare personnel more likely to recognize such conditions, and treat them accordingly, PhysOrg reports.


Read the full article HERE.

For training in emotional intelligence, call Susan Dunn, MA, QMHP, at 817-734-1471. Long-distance training, on-site, international, group, individual.

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Monday, October 05, 2009

Job Security and Emotional Intelligence


Author says emotional intelligence is key to job security

and we agree!

To learn more about emotional intelligence, take THE EQ COURSE or sign on for some EQ coaching. You won't regret it!

Some quotes from the article:
With the United States in an ongoing unemployment crisis, two authors have offered strategies to help you keep your job.

“Fifty-eight percent of job performance is affected by emotional intelligence,” said author Travis Bradberry during a telephone interview with The Herald-Mail.

Bradberry said emotional intelligence is more than just feelings. It involves understanding and managing your emotions and the emotions of others. This has an impact on many aspects of life, including working.

“A person with the ability to understand emotions in the moment, to use that awareness to manage behavior, to read the emotions of other people and use those things to manage relationships is someone who is highly emotionally intelligent,” Bradberry said. “It’s a skill that helps you hang onto your job these days.”

“Learning about emotional intelligence teaches you to roll with the punches, understand your emotions, understand the emotions of other people and how to approach tasks more efficiently,” Bradberry said, “It arms you with the tools to navigate those situations.”

Local managers contacted for this story agreed that customer service is important in their workplaces.

Bill Sonnik, director of the Human Resources Department of Washington County said he believes individuals who display higher emotional intelligence will be more successful in the workplace.

Karen Cook, assistant manager of Gap Outlet at Prime Outlet Center, south of Hagerstown, said she is more likely to hire an employee who is more emotionally aware and can read the people around them.

She said physical cues include smiling (indicating satisfaction), crossing arms (unhappiness or concern) or squinting eyes (unhappiness or concern).

“You can’t turn an emotion on or off. All you can do is choose what to do in response to it,” he said.


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Sunday, September 13, 2009

the island of emotion, sesame street

Sesame Street, The Island of Emotion



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Wednesday, August 19, 2009

Emotional Intelligence is the Missing Piece


Emotional Intelligence is "the missing piece" for most people. Other reactions are relief and excitement.

From the emailbag today, from JB in my coach certification program:

Susan, here is the info you requested. My brain is already full from reading this a.m.!!!!! Realize I have to create some files for all of this new stuff. I re-read the EQ stuff I took previously, then skimmed the foundation course you sent today. I'm just giddy with excitement when I read this stuff!!!


The coach certification program is fast, affordable, effective, highly-rated -- and fun! You will find it incredibly freeing and so will your clients.

Emotional Intelligence is an excellent frame for anything you want to work on, applicable to all fields, all issues your clients will ever present to you. Coaching is a growth field, i.e., I was at a training seminar the other day, and coaching was listed as one of the "new" paradigms for counseling.

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Sunday, August 16, 2009

Isolation is hard on your health

BECOME A CERTIFIED COACH. I train and certify coaches internatinally. Email for more information.

"Isolated people have vastly increased rate of premature death from all causes and are 3-5x likelier to die early than people with strong social ties." -- Dean Ornish

Want to increase your social skills? Take THE EQ COURSE (tm). Email me at sdunn@susandunn.cc for information.

Other reasons to increase your emotional intelligence (EQ)?

The National Heart, Lung, and Blood Institute is convinced there's a link between emotions and health. They've granted $30-million to Duke Univ. Medical Center to study 3,000 coronary patients who test high on depression and social isolation to try and enhance recovery.

"Adults remain social animals; they continue to require a source of stabilization outside themselves. That open-loop design means that in some important ways, people cannot be stable on their own -- not should or shouldn't, but can't be...Stability means finding people who regulate you well and staying near them." --Thomas Lewis, M.D.

[In EQ Emotional Intelligence tests] ... Substance abusers' key deficits turned out to be problem solving, social responsibility, and stress tolerance. Spousal abusers primarily lacked empathy and had poor impulse control and an inflated self-regard." -- US Air Force


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Wednesday, August 05, 2009

Kids, Summer, Heat - Combustible Combinations

TEENS GETTING ON YOUR NERVES? (What isn't getting on your nerves?)

In the northern hemisphere, oh, it's been summer for quite a while now. Kids home from school. Changes in routines. Heat. The promise of MORE heat. In Texas, a month of days over 100 degrees. Car trips with rest stops that are crowded and unplesant and there's too much junk food. Or not getting a vacation at all.

In most cases, we are spending more time with family -- kids home from school, relatives visiting, trips to see cousins, vacations -- and nerves are on edge.

It isn't called The Dog Days of Summer for nothing!!

Try using I-STATEMENTS.

People try and get us in to "control" battles about things we really can't. Try saying what YOU will do or allow, not trying to tell THEM what to do. It shares control and gives options. It 's enforceable, because it's about you. Here are some examples. Share yours!
My car leaves at 2 p.m.
I'll be happy to buy ice cream cones for people who clean up their rooms.
I have lunch with people who are pleasant.
I'll take you to the ___ when I don't have to worry about fighting in the back seat.
in the back seat.
I'll listen when your voice is as calm as mine is.
I keep the toys I have to pick up. You can keep the ones you pick up.
I'll enjoy buying you clothes that I feel are appropriate.
I'll be happy to listen to you as soon as Mom and I finish our conversation.

Give the other person a choice, using statements like the ones above.

Last point, and this is what's really tricky. These statements are not "natural." Usually we read about them, they become vogue. At first they're new, but then other people 'catch on.' The trick is to keep them fresh, and make sure your tone of voice doesn't become mocking or sarcastic.

Give them a real chance to work.

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Wednesday, July 08, 2009

Using EQ to get people to call you back and other things


I was killing time, waiting for a client call, so messed around on the Internet. Found a good article - liked the title anyway - something about how to get people to return your voicemails. Written by Scott Ginsberg. It had the usual stuff, some good tips, and then something BLEW ME AWAY. About halfway through, Mr. Ginsberg writes: "Character trumps technique."

I think that's the thing we long to hear (I do anyway), and long to encounter. Someone with character - with intentionality, in emotional intelligence lingo. They say what they mean and mean what they say. They come through. They deliver. They skip the drama and JUST DO IT. They follow the golden rule - treating ME the way they would want to be treated in the same situation.

And that no "technique" can get beyond someone who has no character. (I coach on this constantly to people who interview and hire for their companies and corporations -- no matter how great a person's degrees are, no matter how rich his or her experience, if he or she lies, cheats, steals, is abrasive, or offends others, they are not worth hiring. Right?)

The first thing we learned in Marketing 101, back in the Dark Ages, was that "PEOPLE DO BUSINESS WITH PEOPLE THEY TRUST." Plain and simple. (And not easy, evidently.)

Perusing further, I came upon an email ezine today from one of my favorite coaches, Mark Brandenburg, talking about teaching moments as a parent. Mark is a parenting coach, among other things. Mark Brandenburg says:
We are our child’s main teacher in life. We are surrounded by sarcasm, rudeness, and aggressive behavior. And we have a choice about whether our children become part of this kind of culture, or they adhere to a kinder, gentler, more respectful one. All we need to do is to commit to what we believe in as mentors for our children, and to follow through with “right action.”

To sign up for Mark's free and highly informative e-letter, go here.
A few of the pointers from the article (available HERE)

1. Start with yourself.

He wants you to consider whose calls you would answer first. As we say, emotional intelligence starts with self-awareness. "Without self-awareness there can BE no emotional intelligence."

2. Punch people in the face with your purpose.

This would be focus, an emotional intelligence (EQ) competency; perhaps intentionality. There must be a REASON for your call, and therefore you should give a REASON for a call-back. Makes sense. Why did you call? Well, make sure you say why. Mr. Ginsberg calls this "a call to action." He wants first-time callers to be "respectful and intelligent enough to state their purpose within five seconds of leaving a message." Sounds good to me.

Mr. Ginsberg then points out the difference between a "purpose" and an "agenda." It's a good article. I recommend it.

3. Pamper their ego.

But go a step further, he says, and make them feel essential.

And on the other end, and speaking of ETIQUETTE, which is basically what we are talking about here, along with CHARACTER and EMOTIONAL INTELLIGENCE -- let me interject here that one of the high points in my life was the day I, as a Development Director for a non-profit (that's fund-raiser) called an engineer in the middle of a nasty, awful day, when I was up to my eyes in alligators, and he answered the phone, "How can I help you?"

From then on, I could not do enough for this man. Word!

Well, two great resources for you there, and a third one - The EQ Course and the EQ Program that I offer, to increase your EQ, your emotional intelligence. It is no mistake that Mr. Ginsberg starts off with self-awareness, and later on mentions empathy. Leave someone the message "you were right,he recommends. It "demonstrates empathy," he says.

According to EQ assessments, incidentally, the average male tests significantly lower in empathy, than the average female (although in overal EQ, on the average males and females test within a few points).

So - male or female, if you want to raise your emotional intelligence, including self-awareness and empathy, email me at sdunn@susandunn.cc or call me at 817-734-1471.

Just like Mr. Ginsberg recommends, I offer you two modes here - email, phone. Neat!

And be sure and check out the list he got from google on why people said they didn't answer calls. LOL. Here's just a couple --

“…He only wants to cause drama between us.”
“…He stood us up last time we worked together.”
“…He was known to be a incorrigible gambler.”
“…If he really liked me, then he would have called sooner.”
“…It seemed like he had nothing to say other than fishing for info.”
“…Our initial connection was lost because a first impression only lasts so long.”

WHY WAIT? Get into the EQ Program now. Most people call it "the missing piece."

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Tuesday, April 07, 2009

How Grandparents Help Kids, and Kids with ADHD

Are you the cure for ADHD?

I quote this in full from Dr. William B. Ferril. To receive his
House Calls eletter click on the link.

It's sad to see what happens to the children in our lives when they are forced to take mood-altering drugs.

I've always believed those drugs should be dumped and buried at the bottom of a deep hole, because there are real, natural and healthy alternatives that can help children diagnosed with conditions like Attention Deficit Hyperactivity Disorder.

Now, a new study finds another alternative therapy that could help many children: grandparents.

That's right – if you're a grandparent, you might be able to treat a troubled child better than any medication.

What could be more natural than that?

The study, published in the Journal of Family Psychology, was based on interviews with 1,515 kids between the ages of 11 and 16 in England and Wales. The researchers found that the more these children spoke with their grandparents, the less likely they were to be troubled. They were also less likely to exhibit behavioral problems such as hyperactivity and disruptiveness. What's more, they got along better with other children.

You know what I like best about this one? It didn't matter one whit what those conversations were about. A kid asking a grandparent for a little spending money had the same impact as coming to them for sagely advice. In other words, it was the mere interaction with the grandparent that had these amazing effects.

Having a healthy relationship with a grandparent helped kids across all family structures. But the researchers found it was especially beneficial to kids going through traumatic family changes, like divorce or separation. Adolescents in single-parent households or stepfamilies adjusted to those situations far better when they could lean on Grandma or Grandpa.

So when you're spending time with a grandchild, you may be doing more than just spoiling them. You may be treating them. And the side effects you bring include love, affection, attention, and wisdom.

There's something you can't put in a bottle.


This memo is more important to parents than grandparents, because grandparents just naturally fill this role, if allowed to. Yes, grandchildren and grandparents have their own form of conversations. Let them! It helps. P.S. I think it's about "enduring" as well as love, affection, attention and wisdom. But then that's wisdom.

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Friday, March 13, 2009

Learn more about Emotional Intelligence

Fortunately there is already a great Emotional Intelligence Course available. The EQ Course(tm). Email me at sdunn@susandunn.cc for information on this interactive Internet program with email support. As Darwin said, we need emotions to survive.

clipped from www.youtube.com

The Neuroscience of Emotions

ABSTRACT
The ability to recognize and work with different emotions is fundamental to psychological flexibility and well-being. Neuroscience has contributed to the understanding of the neural bases of emotion, emotion regulation, and emotional intelligence, and has begun to elucidate the brain mechanisms involved in emotion processing. Of great interest is the degree to which these mechanisms demonstrate neuroplasticity in both anatomical and functional levels of the brain.
 blog it


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Friday, February 06, 2009

Survivor Guilt in the Workplace because of Layoffs

"While it is true that some business schools around the country are now incorporating emotional intelligence (EQ) skill development into their curriculum, millions of managers still have never been taught how to deal with the emotional elements of management. Even though most managers are enlightened enough to reject the outdated notion that emotions are to be avoided, they may lack the skills to provide adequate emotional support."

Nick Tasler, Overcoming Survivors' Guilt with EQ

Tasler has written a good white paper about the emotional climate in organizations today, framing it as "survivors' guilt". Tasler postulates that those who remain in an organization after many have been terminated, feel guilty rather than lucky. Which is understandable.

Tasler states that "A recent Accenture study found that 66 percent of managers believe that economic concerns are distracting employees and hampering productivity."

But guilty or lucky, there is still a lingering anxiety ... if they were fired will I be next? Who can be sure in today's workforce?

We don't leave our "emotions" at home when we come to work. And many of us, workers as well as managers, have not had good emotional intelligence training. If you'd like to learn more, take The EQ COurse(tm) online, with email support, or sign up for the course + coaching. Email me at sdun@susandunn.cc for more information.

Another emotion that is afloat in the workplace today is missing the people who are gone. What was once a team, is now missing members.

I remember years ago working for an ailing agency. It began with a workforce that included two of the best work-friends I've ever had. As the agency got worse (poor management), they left, and then for me, "it wasn't the same." Was I distracted and less productive? Certainly at first. I lost a lot of my enthusiasm. We were raising funds, and that always takes a supportive environment. I got the same work done, but it required a lot more energy. That amounts to "stress."

Layoffs also mean that there is more work for those left behind, and longer hours, and more stress. I've never seen it otherwise. I remember another job where I made the cut and even got a title change, and I was thrilled. Then it dawned on me. With XXX gone, who was going to do their work? Me. And for no extra pay.

It's for sure that workers today need emotional support in the workplace. If you're a manager, you can't afford to miss 'the elephant in the living room.' CHANGE is the watchword, and change is always an emotional thing. The typical worker today may be juggling the following:
  • Anxiety about his or her own job
  • A spouse who has been laid off
  • Having to change mode of transportation - carpooling or taking mass transit
  • Problems affording childcare
  • Having to eat differenyly, i.e., bring lunch instead of eating out
  • Missing team members and the camaderie and expertise they provided
  • Dealing with others who are stressed, including their managers and CEOs
  • Having to move because of foreclosure or rising cost of apartment
The list could go on an on. There are also the continuing emotional things to deal with. I consulted with a manager this morning whose employee's husband is dying.

How do you deal with the important undercurrents that our emotional lives bring to the workplace? Learn more. Learn how to turn the tide and make the emotions work for you. Take The EQ Course and learn more about emotional intelligence - handling your emotions and those of others.

Think it doesn't belong in the workplace? Think again. "Emotion" and "motivation" come from the same root word, meaning "move." As we say, Motivation is not a THINKING word.

Learn more! Email me at sdunn@susandunn.cc and visit The EQ Course.


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Monday, January 19, 2009

Can Obama Do It?

Now you know when an article from the UK leads off with Churchill, you'd better pay attention! Kennedy is mentioned. I throw in Abraham Lincoln. Let's do it. We need some inspiration right now!

From Can Barack Obama fix it? Yes, he can, London Times, Andrew Sullivan, is all about emotional intelligence. For instance:

At several points in the gut-wrenching emotional rollercoaster of last year [Obama] simply disappeared alone into a hotel room for a few minutes to gather his thoughts and restrain his feelings.

This is pure and simple EQ. In fact Abraham Lincoln said ...

"A drop of honey catches more flies than a gallon of gall ... If you would win a man to your cause, first convince him that you are his sincere friend ... On the contrary, assume to dictate to his judgment, or to command his actions, or to mark him as one to be shunned or despised, and he will retreat within himself, close all the avenues to his head and his heart.... "

And there is some quote by Lincoln I can't find - though many have said it it many different ways about stopping to think before you speak. It's part of emotional intelligence.

Leading paragraphs from the article:
Magnanimity in victory: that was Churchill’s advice. And since his precocious victory last November, Barack Obama has walked that Churchillian walk. It is not common in politics, especially after a meteoric rise past every prejudice, every smear and every Clinton, but Obama has an old soul’s perspective and an intellectually secure man’s confidence. Perhaps he has too much confidence — except that every time his friends feared that in the campaign, he proved them wrong.

From the shallow brittleness of George W Bush to the supple strength of Obama is a revolution in temperament and style not seen since Jimmy Carter gave way to Ronald Reagan 28 years ago. It signals the kind of administration that now looms before us: a conciliatory, inclusive, pragmatic form of liberalism. It’s a liberalism eager to learn from the insights of conservatives, and it is pioneered by a president-elect shrewd enough to know that generosity of spirit means more leverage and influence, not less.

I was talking to a client the other day who lives in the UK and he said, with that British politeness and restraint that I love -- you know, without mentioning any names -- that America "needed a friendlier face." Look at the photo included with the above article (which has Barack Obama's name spelled wrong, but we'll be seeing that a lot).

In this article, Sullivan reviews Obama's domestic and foreign policies and their chances for success. We all wish the best for Obama and hope and pray that he can, as we await the Inaugural speech tomorrow, and the coming 4 years.

The article is sprinkled with those qualities which can make a leader effective, and qualities that we associate with emotional intelligence:
  • He shows every sign of meaning what he said (Intentionality)
  • leaving divisive, destructive froth behind
  • (During the past 16 years) the press learnt that cynicism was the only reliable guide to understanding politics and that world-weariness was the same as wisdom
  • (getting out of) an emotionally familiar and comfortable rut
  • Gave his chief rival and fierce competitor "the biggest job in his government"
  • Has asked some Bush appointees to stay on
  • Obama acts like a kind of antacid to the American stomach
  • He has walked through the churn of racial and cultural and religious polarisation and somehow calmed everyone down
  • Obama's speech re: Jeremiah Wright: "That Obama wrote and delivered it as he heard in his ears every racial stereotype that had pummelled his psyche for his entire life bespoke an emotional maturity that still shocks."
  • He even managed ... to suck the drama out of the Clintons
  • He never took the Sarah Palin bait (As I say over and over in my Handling Difficult People ebook -- don't take the bait!)
  • Doesn't charm like Clinton did or Bush tried to ... he appears to have no need to be loved by everyone in the room
  • Often finds it hard to disguise how tired he feels (emotional expression ... )
  • At several points in the gut-wrenching emotional rollercoaster of last year he simply disappeared alone into a hotel room for a few minutes to gather his thoughts and restrain his feelings.
  • More of a strategist than a technician
  • Blend of pragmatism and realism
  • Has the unerring instincts of a conciliator
  • Has the rhetorical skills of a Kennedy or a Churchill
  • Willingness to give others credit
  • to approach issues with dispassionate pragmatism
  • shift by symbols and speeches the mood and tenor of an entire country
Well that's just a taste. Read the article in its entirety; it's a good one. It ends with

Even now, as the outlook seems so dark, and as the inheritance seems so
insuperable, three words linger in the mind.


Yes he can.

And two words echo back at me.

Can we?

Which leads me, your blogger to sigh and pray:

Let's hope so.


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Friday, January 02, 2009

Help with Your New Year's Resolutions

Happy Year!

Are you making your New Year's Resolutions?

You might be interested to know that Amazon.com is featuring a "Top 10 New Year's Resolutions" event, filled with hundreds of products and great savings. Check it out, and do watch for the expiration dates on the promotions. They are for a limited time only, so ACT NOW.
Here's one example:
Lose weight: The Grocery and Health and Personal Care categories of Amazon.com have a number of great deals on products that can help you meet those New Year’s Resolutions goals.
Promotions are good through Jan. 31: Save $10 off purchases of $49 or more of Clif/Luna bars, Save $15 off purchases of $49or more of Kellogg and Kashi, Save $10 off purchases of $29 or more of Taylor/Salter scales, Save $10 off purchases of $29 or more of South Beach Living, and Save 10% off Alli Weight Loss Aid.
There's Start A New Hobby, Upgrade Your Technology, Improve Improve Your EQ (j.k.) and many more.
To see Amazon.com’s list of Top 10 Resolutions and find out which ones are getting the most customer votes, go here.

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Tuesday, October 21, 2008

Halifax Nova Scotia Fall Foliage Cruise on Norwegian Majesty






Our Fall Foliage Cruise to New England/Canada on the Norwegian Majesty began in Philadelphia, Pa, heading first to Halifax, Nova Scotia.

Vacations are important for wellness. I learned this the hard way. I think I went nearly 10 years without a vacation. It's good to get away from everything, relax, get a different perspective and refresh yourself.
Every place we visited they said "It's rained the past two days, but today is perfect," and "this is the absolute PEAK of the fall leaves."



In Halifax, Nova Scotia, they are proud of their British heritage and also their Scottish heritage.







Do you recognize Theodore the Tugboat? He really guided us into the port and later we read about him at the Maritime Museum in Halifax, Nova Scotia.


EMAIL ME for a free mini-coaching session. Mention this offer. With the added stress we are all under these days, with the economic crisis, a coaching session can be very helpful.
Want to become a certifiec coach? I've trained and certified coaches all over the world. EMAIL ME to get started now. Reasonable fees, unreasonable results.


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Monday, September 22, 2008

Logic and Emotional Intelligence


From The EQ Coach about emotional intelligence

If you want to be a logical and reasonable person, where does "emotional intelligence" fit in?

Lets face it, there are some professions that pride themselves in not being "emotional." Doctors, lawyers, CPAs and engineers come to mind. When I mention "emotional intelligence" they can't see how it would apply to them.

The truth is that the higher up you get in a field - or WANT to - the more you are going to need emotional intelligence to go along with those wonderful logic and intellectual skills and training and degrees.

Why? Because you can't make logical decisions about something you don't know anything about. And most decisions involved people! You may decide, for instance, that the corporation needs a new LAN ... but you're going to have to CONVINCE someone of that.

You may sit down logically and plan your talk to the jury, but you are going to be lost if you can't read their reactions to what you are saying as you deliver the speech.

You can't be an effective surgeon in the operating room if the nurse at your side makes you angry.

Emotional intelligence includes things like focus, managing your own emotions, understanding the emotions of others, "gut feelings," nonverbal communication and many other things that LOGIC CANNOT TELL YOU.

In fact most of the most important decisions in life cannot be made by logic alone. At some point, the data will run out.

Let take the example of the stock market right now, with the state of the US economy. What should you do with your investments at this point? When will the stock market 'come back'? Should you run to treasury bills? CDs? Try and hit the low point and get back in the market?

If you read the experts, you will get conflicting opinions.

Learn more about emotional intelligence (EQ) with The EQ Coach, Susan Dunn, M.A. Coaching by phone, Internet (email), on your site, or at our beautiful facility in Dallas (convenient to both DFW and Love). Why not get away for a weekend and come for an EQ Retreat? Great for CEOs, professionals, and all interested parties.

Email me at sdunn@susandunn.cc for more information.

I also train and certify EQ coaches worldwide. Long-distance or at our facilities in Dallas.



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Saturday, August 30, 2008

Are You Harboring Resentment




Resentment comes from the repression of feelings,

not the expression of feelings.


- M.K. Downing, Phd, LMFT


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Thursday, August 28, 2008

When You Make a Mistake at Work

It's a fact of life that you'll make a mistake at your job from time to time. How you handle it is what makes a difference.

See When Admins Mess Up: Four Steps Toward Controlling the Damage
by John Rossheim Monster Senior Contributing Writer

When you make a mistake, says Rossheim, here's what matters:

  • How you react
  • What you do about it
  • How you reduce the chances of repeating the mistake
The article outlines a 4-step plan for remedial action. It begins with "calm yourself" -- yes, we're on to emotional intelligence immediately. The first step is managing your emotions, and it makes the other steps possible.

To increase your career and personal potential, take THE EQ COURSE, get EQ coaching. Your emotional intelligence matters.



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Tuesday, August 05, 2008

Eye Candy - what's that got to do with focus?


ABOUT STAYING FOCUSED
I headed out today to take care of some necessary errands. First off was to go to the bank and deposit some checks. I'm fairly new to this area but I know where my bank is!
As I drove along, I noticed there was an amusement park set up on the left side of the road - some summer fair I guess. I have little ones in my life and thought that might be fun to take them to. But I was also thinking that it's 107 degrees in Dallas today and wondered how the fair was doing.
So where's the bank? Drove right past it!
It's so easy to be distracted from what we need to be doing when something pleasant looms on the horizon. And a special EQ note - learn what fogs your thinking. 107 degree would be one of those things. (Is there enough fresh air in your office? Is the temperature right at home for a good night's sleep.)
We often have to remind ourselves about tasks to stick with our Intentionality. What do you intend to do today and to have happen? Then keep it in mind.
That's the EQ way.

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Thursday, July 24, 2008

Brad Pitt's IQ

The IQ ad that pops up on our screens states that Brad Pitt's IQ is 136 -- and can you beat it?

So much interest in IQ! And now there's a growing interest in EQ - emotional intelligence. Emotional intelligence refers to all those "other things" that make a person successful in their personal and professional life, besides their raw IQ score.

What's really great is that EQ can be learned. It's considered that your "IQ" is pretty much set in early childhood, but that our EQ does increase over time, if we PAY ATTENTION and learn.

I coach emotional intelligence. Come join me for a great learning experience.

Coaching by email, Internet courses, one-day seminars in Dallas, San Diego and D. C. EMAIL ME for more information.

I also train and certify coaches in emotional intelligence, lifeskills, wellness, relationships, dating, etc. One-day seminars, or long-distance. I have trained coaches all over the world. Distance is no problem!

DATING COACHING - visit the blog: http://datingcoachblog.wordpress.com/ .



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Tuesday, June 10, 2008

How Do Doctors Think? How do YOU Think?


EQ ... it's The Missing Piece.
One of the values of The EQ Course(r) (Offered by Susan Dunn, M.A.) is that it teaches you HOW YOU THINK which is, of course, invaluable.

From Jerome Groopman's book, "How Doctors Think":

I had no ready answers to these questions, despite having trained in a well-regarded medical school and residency program, and having practiced clinical medicine for some thirty years. So I began to ask my colleagues for answers. Nearly all of the practicing physicians I queried were intrigued by the questions but confessed that they had never really thought about how they think. Then I searched the medical literature for studies of clinical thinking. I found a wealth of research that modeled "optimal" medical decision-making with complex mathematical formulas, but even the advocates of such formulas conceded that they rarely mirrored reality at the bedside or could be followed practically. I saw why I found it difficult to teach the trainees on rounds how to think. I also saw that I was not serving my own patients as well as I might. I felt that if I became more aware of my own way of thinking ...

EQ gives you a META skill. Don't miss out. It's the missing piece.
The EQ Course(r) on special until July 1 for $99 this month if you mention this blog offer. Email sdunn@susandunn.cc for more information. Course is on the Internet with email interaction.