Emotional Intelligence doesn't mean letting it all hang out, but it doesn't mean letting it all fester inside either. There's a happy medium. Emotional Intelligence is, after all, about the INTELLIGENT management of emotion.
A lot of our motivaton comes from emotion - they share the same root word.
"Getting some emotion into the workplace can be good" says an article in the Globe & Mail.
"Stoicism rules, but showing your edge occasionally is healthy, writes ROMA LUCIW
It's been seven minutes since the Federal Reserve's decision to keep U.S. interest rates unchanged hit the wires, and no one at a Toronto day-trading floor is particularly concerned with minding their manners.
"Aw, don't tank. Why can't you just go up?" screams one man in a black fleece sweater banging his hands on the table. Another day trader appears equally frustrated. "I'm getting creamed and I can't even cash out," he groans....
"Many employees and managers, especially those in white-collar fields, work in homogeneous environments governed by an unwritten slate of rules of conduct. In most cases, there is an expectation that extreme emotions will be suppressed: Voices are not to be raised, crying and screaming are banned, and everyone will appear polite and in control, thank you very much.
Its easy to see why companies have created these comfortable and considerate corporate cultures that discourage emotional extremes. Who wants to work with a manager who unexpectedly erupts with anger or an employee who bursts into tears at the drop of a dime?
But painting all emotional reactions as bad might not be the answer either, especially since some people may occasionally need to express themselves to be happy, inspired and productive on the job, career advisers say ...."
To read the full article go HERE: http://www.theglobeandmail.com/servlet/story/LAC.20070210.RCOACH10/TPStory/Business
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