Friday, August 31, 2007

Emotions and the Stock Market

Applications of Emotional Intelligence, that's what it's all about. And there's nothing more emotional than MONEY.

I came across a blog about understanding the basics of the US stock market. It's called The Bullhunters Guide, referring to the bull market of course, and is to guide people through understanding the basics of the US stock market. Now, in coaching emotional intelligence, I still run in to people who consider it not masculine to "be emotional." As long as we're dealing with stereotypes, isn't the stock market and finances a 'masculine' domain? And isn't the stock market one of the most emotional things out there - hysterical, even. Panic often appears to drive it. That's one of the things stock brokers have to work hard with in clients, especially inexperienced ones.

That having been said, this entry was entitled "Emotional Intelligence," so lets look at what she says. "Funny," it begins. "Just when you think you have it all together it comes up with another challenge,"

From the article:

If you are a trader already and have money in the stock market then you know how you react or respond when our trades don’t happen the way you want them to. It is just a matter of learning from your trades and not being attached to them... [If you suffer a loss] ... If you happen to react and start kicking and screaming and feeling sorry for yourself, then you have not learned the lesson. If this happens you can make some bad choices.

Rather, if you respond and change the way you view the situation, you will do even better the next time. If you are trading for cashflow, then you really have to have a plan in place. I am not here to advise you on your rules for trading as everyone eventually finds the way it works for them. It’s like learning anything new, you try a system and then tweak it to suit your personality. So its a little like when you are in your car driving along… do you focus on the bugs on the windscreen or on your destination? If you let the little things in life get in the way and focus on the trades that didn’t go your way, that’s what you will keep on getting. Take charge of your emotional intelligence today and focus on your destination with a sense of certainty. You will be a whole lot happier on your journey.

Why did I flash on "dating"?

Read the whole article on The Bullhunters Guide.

Thursday, August 30, 2007

Emotional Intelligence and the Emotion of Jealousy

From Yale, experiments about emotional intelligence, and the emotion of jealousy. Dr. Peter Salovey is a professor at Yale (or was at the time of the news release). Says the news release:

Peter Salovey ... is an expert on the psychological consequences of mood and emotion, which he views as organizing processes that enable individuals to think and behave adaptively, contrasted with the traditional view that sees mood and emotion as disorganized interruptions of mental activity that must be minimized or controlled.

According to the news release Office of Public Affairs at Yale - News Release Yale Psychologists Challenge Experiments Stressing Evolution As Primary Cause of Gender Differences in Feelings of Jealousy.

From the news release:

Add jealousy to the long list of emotions men and women seem to approach from different perspectives. When forced to choose between sexual and emotional infidelity, men are more upset by thoughts of a partner's sexual infidelity while women fear emotional infidelity more, according to several recent scientific studies.

Researchers disagree, however, about whether this dichotomy is due primarily to genetic factors -- differences in hard-wired
responses attributable to millennia of evolution -- or whether the main causes are cultural. This nature-nurture debate surfaced in the November issue of the journal Psychological Science in an exchange among three groups of researchers.

Interesting point:

Men, however, tended to view the two types of infidelity independently or only weakly linked, while women were inclined to believe that sexual infidelity could occur without emotional infidelity, but not the reverse. In other words, women saw the loss of emotional fidelity as representing a double loss -- the loss of both emotional and sexual fidelity, Professor Salovey said.

QUESTION: Is this because when a man has an emotion he tends to take action on it?

Learn more about Emotional Intelligence ... "the organizing processes that enable individuals to think and behave adaptively." Emotions are more than "a disorganized interruption of mental activity."

High EQ gives you more choices! Take the EQ course. Get some insight! for more information.

Tuesday, August 28, 2007

Social Media, Blogs and Emotional Intelligence

Does it take emotional intelligence to have a good company or business blog? Yes, and it's also no substitute for real interaction with customers and clients.

In some circles it's called "Social Media," and that's all about people skills, or emotional intelligence.

In this article What's Next in Social Media: Q&A with Josh Hallett - Articles by Marketing Profs Hallett talks about how often a company will start a blog and then run it poorly, or else let it drop. They think they have "control," he says, but "ultimately the organization needs to be willing to talk about things they might not want to talk about."

Interesting point.

Sounds like "growing" -- talking about things the need talking about. Interacting and learning. It's also about "humanizing" the company, as Hallett says.

From the article:

First off, [a blog is] a long-term commitment—and [the company needs] to set aside much of the marketing and PR spin that sometimes creeps into some corporate blogs. There is sometimes the thought that since it's their blog, they have "control." Well they do to some degree, but ultimately the organization needs to be willing to talk about things they might not want to talk about.

From a resource standpoint blogs can require a bunch of time. However, blogging does become easier with time. What I mean by that is the writing/finding/linking becomes easier once you have some experience.

The other thing to think about is offline interaction. Get the corporate bloggers out to conferences and other events to interact with customers. Yes, blogs are great for building online relationships, but there is no substitute for face-to-face interactions. We talk about how blogs can help humanize a corporation... actually meeting the human behind the blog is the ultimate extension of this.

Another good reason to bring Emotional Intelligence in to your corporation or business. Establish a company culture of Emotional Intelligence.

Nearly half of US workers feel stress on the job

42 percent of U.S. workers feel stress, poll finds

That's nearly half of us. One thing that can bolster you against stress, and build your resilience, is developing your emotional intelligence. In facr Resilience is one of the emotional intelligence competencies.

From the article:

More than half say stress is causing physical, psychological and behavioral effects. About 32 percent say stress has prevented them from being recognized for their contribution at work and 27 percent say it has prevented them from being moved up in their organization.

We know that people with higher EQ tend to be more successful at work and in relationships. The good news is that it can be learned. You can take an assessment that will tell you your emotional intelligence levels . Then you can choose to work on the ones you are lower in.

Coaching is best way to increase your emotional intelligence. It is not something you can just read about in a book. It takes continual application, and feedback helps you learn the new skills.

Monday, August 27, 2007

Make Your Copper Canyon Train Trip Easier

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I just got back from this Copper Canyon train trip. It is truly a trip you don't want to miss. Barranca del Cobre, that is! P.S. One of the hotel owners told us that Stephen Hawking had taken the train trip.


You’ve probably heard about the train trip through Copper Canyon in Mexico. The Chihuahua Pacifico, “El Chepe” for short, is the only passenger train in Mexico. It winds its way through the Copper Canyon system which is bigger than the Grand Canyon in the US. It is increasingly becoming a tourist magnet. On our train ride, there were tourists from the US, France, Italy, Germany, and Mexico.

You can fly to El Paso and then drive to the city of Chihuahua, spend the night there and then board the train early in the morning, like 5:30 a.m. Don’t worry, you can get a hot breakfast on board. There’s a dining car and also a bar. The Copper Canyon train runs between Ojinaga (north) and Los Mochis, in the state of Sinaloa, near the Sea of Cortez, but passenger service begins in Chihuahua City.

Your Copper Canyon train trip will take you from sea level to more than 8,000 feet as the train cuts its way through the Sierra Madre Mountains. Reports vary (and we didn’t count) but there are over 75 tunnels, and over 30 bridges. The views are spectacular, covering all types of terrain – farmland, Indian dwellings, hills, canyons, rivers, springs, waterfalls – you’ll see it all. You can stand between cars for a better view, fresh air, and great photographs. This is truly a photographer’s dream trip, but great for hikers and outdoor enthusiasts as well. The train always stops at the town of Divisadero so passengers can get out and see the view. As the name would suggest, Divisadero is at a dividing point between the Atlantic and Pacific watershed. You can see down three of the canyons: Cobre (copper), Urique, and Tarahumara. You’ll also want to do some souvenir shopping. The Tarahumara Indians sell their crafts and there are also food stands.

The Copper Canyon railroad was begun in the late 19th century but because of various problems, not completed until 1961. The entire trip takes around 15 hours. Worried about disorder? There’s a military guy with a machine gun on board, because I guess there used to be robberies. Well not any more!
Since this is not a sleeper train, you can stay in hotels along the way where you may find trail rides, hiking, a van trip down the canyon, ATMs, local music, sights (like balancing rock), missions, food and shopping.

Google “Copper Canyon” images and take a look at the photos. If this whets your appetite, here are some tips to make your trip easier:

1. Southwest Airlines flies to El Paso. That’s a no-brainer. We spent the night there, and then our guide drove us across the border to Chihuahua the next day.

2. Be sure you have a valid passport.

3. Use My Power Mall. For instance, when I clicked “Travel”, Southwest Airlines was right next to a place that provides quick passports, and you get a rebate on both. Then there were stores for buying the necessary vacation clothes, and then click over to a drugstore where you can get some Imodium.

4. Yeah, it’s a good idea to take something for turista, just in case. While you’re on My Power Mall you can also check for tours and accommodations. Wyndham is on there, Hyatt, Marriot. Heck, BritRail Tours is even on there – 1000s of “stores” to choose from, rebates on all of them.

5. You’ll also need some special clothes for your trip, available at discount from 1000s of merchants through My Power Mall as well. Specifically we recommend:

a. A hat or head covering, sunglasses, and good sunscreen. Think of it like skiing in Colorado. High altitude.

b. Comfortable casual clothes, jeans, shorts, t-shirts are fine. The temperature can vary. Bring layers. Of course there is air-conditioning on the train. In one hotel, we turned the heat on at night.

c. A backpack or something you can put over your shoulder to put all your things in like purse, passport and camera.

d. Film or batteries for the camera. Trust me – you’ll take hundreds of photos and never tire.

e. Shoes for horseback riding, hiking and the ATV.

f. Something for rain. There were sort of tropical showers in the afternoons and evenings when we were there.

g. Bathing suit. Some of the hotels have hot tubs and pools. Check before you go. You may also want to take a dip in some of the beautiful rivers.

6. Dress clothes optional. Our tour included two really nice restaurants. So if you like to dress up, go ahead. The one we ate at in the town of Chihuahua, it was Sunday afternoon and the families there were dressed. (It was also one of the single best meals I’ve ever had.)

7. Any special equipment for your laptop, cell phone etc. you can do some quick comparison shopping and get a good deal here. Everywhere we stayed had computer connection, but not always a computer. What was nice was the ones that did have computers and Internet let you get on the Internet without charge. They don’t do that on a cruise now, do they?

8. Check with your cell provider before you go about coverage. There were blackouts for us.

9. A guide. He can handle the luggage, the tickets, the lines, the local culture, the language and currency, getting through customs, and they know where the good places and the good water are. In the towns where we stopped, there was always a place to buy the things we needed or wanted, like bottled water. Hey! I needed a pony tail holder. They even had that! And at the local versions of Stop ‘n’ Go’s, we fell in love with Cremas.

10. Get insurance – if you’re driving in Mexico, and also check your health insurance to see if you’re covered in Mexico.

11. One last thing and you can get this on My Power Mall too -- Toilet paper. Yeah, you’ll see a lot of the locals getting on the train with a roll of TP. The restrooms were well-stocked (and clean), but it seems to be a tradition.

12. Lastly, enrich your experience by learning before you go. On LEARNING TROVE you can find videos about Mexico, and also introductory Spanish. If you’re taking kids with you, this will really add to their experience. Comprende? Actually one of the hidden bonuses about this trip is that your kids may see the Milky Way for the first time in their lives. There’s a great educational video about the Milky Way on Learning Trove. Just go HERE and enter “Milky Way.” It may be the first time you have seen the Milky Way in many years, without realizing it. The stars at night are very visible. Great learning experience for the kids.

I’d heard a lot about the Copper Canyon train ride. It’s one of those trips that exceeded my expectations. It helps to be well-prepared, so I hope these tips help you.

©Join MyPowerMall,, dedicated to the power of online shopping. There is absolutely no cost to you, there are 1000+ stores and millions of products you need, you earn shopping rebates on every purchase you and your team make, and 6.5% of corp profits go to One-Child-At-A-Time. Join, get others to join, make your life easier, save time, have opportunity to earn unlimited passive income from a fr** online business. Got questions? Email Mel, .

Emotional Intelligence and Success in Business

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People who consider emotional intelligence to be a "soft" skill are taking a second look. It can lead to hard results, of the kind you look for in business.

Experts argue that E.I. directly impacts productivity and profits. For example: Richard Boyatzis, professor and chairman of the organizational behavior department at Case Western Reserve University in Cleveland, assessed the senior partners in a multinational consultancy and found that those who exhibited E.I. competencies more frequently delivered over $1 million more in annual profits from their accounts than did other senior partners.

From "Management Skills,"

The best way to 'learn' emotional intelligence, to increase yours, is coaching. You can't just read about it, and if you knew how to put it in to practice, you would already be doing that because the results are so beneficial.

Management Skills: Emotional Intelligence is not just for women

Sensitivity in the Office? We've come a long way since this article was written in 2003, and I'm talking as much about "the media" as about the subject of the article.
Management Skills: Are You the Strong, Sensitive Type? - - Business Technology Leadership

Writes Meredith Levinson:

Like you, Alan Hughes believes employees should check their personal problems at the door when they enter the office. But Hughes, CIO of GE Commercial Distribution Finance in St. Louis, also realizes that doing so is not always realistic. "We all go through different crises in our lives. They're distractions. You can't help but bring them to work, either consciously or
subconsciously," he says.

The article talks about one of Hughes' employees who was going through a divorce. (Um,
what's the "distraction" from what, between a marriage and work?)

The article goes on to say how well Hughes handled the employee in this case.

The article then mentions and defines Emotional Intelligence (E.I.). Wendy Alfus Rothman, president of The Wenroth Group, a human resources consultancy in New York City, is quoted, and she says: "E.I. is not just for women."

"It is real intelligence," she says.

And you bet it's not "just for women." "It is real intelligence," Rothman is quoted as saying.

And what can be more distracting in an office than a man who can't control his temper, or has no empathy for others, since communication is based on empathy as well as logic, facts, and cognitive intelligence. It is what you say, it's how you say it ... including being able to read nonverbal communication, and to manage your own nonverbal communication.

Sunday, August 26, 2007

If you must leave a place that you loved

A poem today, for those of you who are leaving some place or something behind that was once dear to you ...

I have learned that if you must leave a place
That you have lived in and loved,
And where all of your yesterdays are buried deep -
Leave it any way except slow;
Leave it the fastest way you can.
Never turn back and believe that an hour you remember
Is a better hour because it is dead.
Past years seem safe ones, vanquished ones,
While the future lives in a cloud, formidable from a distance.
The cloud clears though, as you enter it.
I have learned this, but like everyone,
I learned it late.

Beryl Markham, 1902-1986

Keep movin'! If you'd like coaching on a 'move,' let me know.

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Thursday, August 23, 2007

Idealism. Good thing? Bad thing?

"It is only when we relinquish the ideal that the truly transformed person emerges: inspired and uninspired; secure and insecure; joyous and solemn; wise and stupid; independent and dependent; imperfect still, but transformed anew again, and still again."
(Sara Strand)

The energy is really good for doing this work. Coaching, remember, moves you from where you are going forward, and is inherently tranformational.

If you didn't have a perfect childhood, if you live in an imperfect world, if you've been shafted by a 'friend' or bullied by a co-worker, if you've had setbacks and rejections and so forth ... well that was then and this is now.

Here are some tips excerpted and paraphrased from one of the gurus in the field of effectiveness, Peter Drucker.
I use this in coaching.

Effective people:

Ask what needs to be done
Ask what is right for this situation, these prople, this project or enterprise.
Develop action plans and then carry them out.
Take responsibility for decisions.
Take responsibility for communicating.
Focus on opportunities rather than problems. (Ask any marathon runner -- keep your eye on the goal, not on the hurdles)
Run productive meetings (which means only when needed. As my buddy Mr. Mafioso says, meetings aren't to schmooz and feel good. Call a meeting only if a decision needs to be made. Your folks will appreciate this. I get so much email about this -- people hate meetings that waste their time and serve no purpose.)

Intentionality. It's all about the emotional intelligence competency of Intentionality.

Consider it your job this month to be effective. Effectiveness can be learned. I teach it.
For coaching -, 817-734-1471.
Credit cards, PayPal, personal checks.

It's time to get back to school!!

Speaking of learning ... from the movie, "Copper Canyon"

Johnny Carter: When you kill a man, he dies just as bad or just as stupid as the moment when you put the bullet in him. If you let him live, he's still got a chance to learn things.
Deputy Lane Travis: Well, that's smart... provided he learns the right things.

This undoubtedly pertains to emotional intelligence things!
Get on it! Times a'wastin'.

Wednesday, August 22, 2007

Customer Relations Work and Emotional Intelligence

I'll be doing a series of customer service stress management and emotional intelligence training for a major organization in September. This is stressful work and to succeed, even to survive, you have to have high EQ, or emotional intelligence.

As this article Customer Experience Podcast #5: Intrapersonal QBC points out, customer relations and sales, by phone particularly, is a very stress job that requires good emotional intelligence skills. "The emotional rollercoaster of sales and customer service presents a constant challenge to the individual to respond appropriately in all cases," says the article.

They sign intrapersonal skills such as self-regard, emotional self-awareness, assertiveness and so forth.

For instance:

Self Regard. People with higher levels of self-regard have a track record of success, and they attribute that success to themselves. That confidence rubs off on the customer, who gets the feeling that they are in good hands. By contrast, someone with poor self-regard presents both themselves, and the brand they represent, in a poor light.

Self Awareness. The ability to recognise one’s own emotional state is critical in enabling the indivudual [sic] to moderate that state as circumstances demand.

That means not just recognizing emotions, but being able to tell when you are reaching your tipping point, and knowing why. It may be that you aren't really listening to the customer, or it could be that you're too tired or too hot. When you're uncomfortable physically, it can set your emotional states higher. Like when you come home from a hard day at work and are tired, and something comes up with the kids.

This may seem obvious but you might say, "Well anyone would get mad at something like this." With The EQ course you can learn to modulate the states, hopefully getting angry more slowly, staying thess a shorter time and having it be less intense, getting out of it quicker, and recovering faster. It's about modulating your emotions.

Emotional intelligence is very important in customer relations work. In fact it accounts for about 80% of your success in an endeavor. The EQ COURSE raises your emotional intelligence, your EQ. It's interactive, on the Internet and self-paced, with feedback. It is consistently rated #1. Check it out -- .

What price your future success?

Tuesday, August 21, 2007

Is it Emotionally Intelligent to Own a Pet?

Is it emotionally intelligent to own a pet?
Help your doctor out by getting a cat or dog??

Take a look at this site and read some of the scientific evidence:

Pet Therapy, Healthy Reasons To Have A Pet, therapeutic use of Pets, Benefits of Pet Therapy,
From the article:

Seniors who own dogs go to the doctor less than those who do not.

In a study of 100 Medicare patients, even the most highly stressed dog owners in the study has 21 percent fewer physician's contacts than non-dog owners. (Siegel, 1990).

Pet owners have lower blood pressure. (Friedman, 1983, Anderson 1992).

A recent study, from the State University of New York at Buffalo, looked at male and female stockbrokers already taking medication to control high blood pressure. Researchers say those with a pet nearby during stressful encounters experienced half the increase in blood pressure as those who did not own a pet.

Lead author, Dr. Karen Allen, calls the results "dramatic and significant." She says while medication can lower blood pressure, it cannot relieve stress and that can force blood pressure back up. The research team says it chose a dog or cat for each stockbroker at the beginning of the study and soon the study participants became very attached to their pets.

Six months later, Allen says, many of the stockbrokers in the medication-only control group went out and got themselves a pet.

Pet owners have lower triglyceride and cholesterol levels than non-owners (Anderson, 1992).

Lots of good stuff in this article about emotional intelligence! It's emotionally intelligent to own a pet, it looks like.

Monday, August 20, 2007

Daniel Kobialka Talks about Emotional Intelligence

The Emotional Intelligence of Music: A Note for the Back-to-Schoolers

"Music to Motivate, Accelerate and Support Learning" is the article appearing on the website of reknowned violinist Daniel Kobialka: Daniel Kobialka Music

And a fitting topic it is, as we approach the beginning of another school year, though it's all the same to us lifetime learners. (We know it contributes to the emotional intelligence competency of resilience.)

On Kobialka's website: "I found years ago that music creates a healing environment. I find Kobialka's to be the best available." -Dr. Bernie Siegel.

Kobialka admits that as he prepares to write about music and learning, he is thinking about emotional intelligence.

From the article:
One concept that keeps popping up in articles and books about the subject, is how music can strengthen emotional intelligence. Daniel Goleman wrote a book on the subject in 1995, and since then there's been quite a buzz around the ideas. In fact, when the Harvard Business Review published an article on emotional intelligence two years ago, it attracted more readers than any other article published in HBR in the last 40 years! **Now that's buzz!

Although, like other "pop concepts" there has been considerable malignment, the idea has firm roots in science. Basically, there is scientific acceptance that there are cognitive (relating to thinking and the brain) and non-cognitive (everything else) intelligences. ... If we define success as a person's ability to act purposefully, think rationally, and deal effectively with his environment, then we immediately realize that how he, his coworkers, and his boss feel also impact the results he is able to achieve.
Kobialka lists some of the emotional intelligence competencies, noting how they inter-relate. He concludes:
"You can see how music that stimulates attention, calms anxiety, tempers over-exuberance, and creates happiness would also motivate, support and accelerate learning."

For more about music and emotional intelligence, see Now a coincidence that it is dedicated to a physician and healer, Dr. John J. Alifano, a pianist and composer.

**Get with the buzz - though as you can tell, this is far from the fad du jour. Coaching, Internet courses and ebooks to learn more about emotional intelligence and "ace the EQ exam." 817-734-1471, .



I'm on MySpace - take a look for today's word on Emotional Intelligence.

The big news is that I just got back from my great vacation taking the Copper Canyon train ride in Mexico.

Here are the Taramuhara Indians selling their wares at the Divisadero train stop. This is where 3 canyons converage. This is the biggest canyon system in the world, 7x bigger than the Grand Canyon in the US - and no lines, not a lot of people. The train crosses an elevation of 7,000 feet, involving something like 70 tunnels and 36 bridges. Those bridges are something else again!

You can hang out the doors between cards to take great photographs. I talked to tourists from Germany, France, Italy, Mexico and the US.

Here is the chapel in the mission at Cerocahui. Beautiful. They have a boarding school there for the Tarahumara Indian girls, and also a day school.

We got on at Chihuahua and then rode to El Fuerte, stopping along the way because the train isn't a sleeper. We stayed at Paraiso del Oso in Cerachui, Mission Tarahumara near Bahuichivo train stop, and Hotel Torres del Fuerte. The wonder, Sr. Torres, had been riding on the train with us. He and his wife converted the hotel from their colonial style home. We loved the mamma duckling in the courtyard, with her 10 little ones!

We visited the Pancho Villa museum. Viva Barranca de Cobre!

One of the best vacations I've ever had.

Sunday, August 19, 2007

Pilots Need Emotional Intelligence


"You can't learn it in the classroom like your IQ stuff," says Dr. Stein, in an article about pilots and emotional intelligence. "To learn emotional skills, you've got to go out there and practise them in the real world. You've got to interact with people and think about how that interaction goes..." Some people have even brought in coaches to help them improve their EQ," he adds.

DO pilots need to have Emotional Intelligence? Yes, they do, we find out in an article called emotional workplace -- and indeed any workplace is "emotional." The funniest question I've been asked on my expert column was, "Do you think emotions belong in the workplace?" Hmmm. It doesn't matter what my opinion is -- or yours either, with all due respect -- because emotions are in the workplace whether you like it or not, like the sun in the sky.

And you must now how to deal with emotions in an intelligence manner in order to succeed -- yours, theirs, ours, his and hers. This becomes increasingly complex in the current multicultural scene many people work in.

From the article
Do you say what you think even if it upsets someone? Do you ask people for help if a task seems too hard? Do you find it hard to enjoy life? Are you happy? At your next job interview, it might be your inner self the employer is most interested in, not what's listed on your resume or stored in your brain. While experience and IQ opened doors in the past, organizations from Air Canada, American Express and Deloitte to the U.S. Air Force, are looking at EQ -- emotional intelligence -- as a key indicator of a person's success at work. We've all heard of IQ, but what is EQ?

"Emotional intelligence is your ability to be aware of your emotions, to manage them, to be aware of the emotions of the people around you and to manage those to some degree as well," says clinical psychologist Steven Stein... When you have emotionally intelligent leaders, managers and people, things go better."

Dismissed by some back then as a fad, Dr. Stein says there has been renewed
interest in the field today as companies recognize the value of hiring and promoting emotionally superior workers, especially with the increased importance placed on leadership, team work and office culture.

"People with higher emotional skills are more able to get help and muster teams, they're able to be seen more as leaders and are more likely to be put in leadership positions. They get promoted faster," he says. Indeed, while IQ might get a person through the door, success is largely a matter of EQ, says Dr. Stein. "People often get hired because of their IQ. But what happens once you're hired is, the ones who do better on the job are usually the ones with the higher EQ," he says.

Air Canada has used an EQ assessment on 650 new pilots hired since 2005.

"An airline captain is ... a team leader. He's overseeing the cockpit crew, the flight deck crew as well as the cabin crew. And he's not only interacting with the other crew members but also with other departments within the airline," says Capt. Dave Legge, vice-president of flight operations. "Obviously, if you have to interact well
with other people, these are instruments that we can use during the selection process to identify people that have these enhanced skills," he says.

Read full article here: The emotional workplace

To find out what your EQ is, take THE EQ MAP. Then get coaching. As the article says, you can't learn it just from a book.

Please note: The article ends with something about the coach helping them tell how they're feeling during different points in the day. EQ coaches do a lot more than that. Come find out! 817-734-1471,, .

From Disturbed High Schooler to College Killer -

From Disturbed High Schooler to College Killer -

From this article about a tragedy:
Mr. Pavela also says colleges increasingly ask essay questions on applications to try to shed light on a candidate's "emotional intelligence." The Massachusetts Institute of Technology tells applicants it wants to know how they "bring balance" to their lives and asks them to "tell us about something you do simply for the pleasure of it."
This Wall Street Journal article attempts to enravel the deatils of Mr. Cho's experiences in school, and what else might have been done to help this desperate and mute young man, and avoid this tragedy which ultimately involved the lives of so many.

From the article:

Details of Mr. Cho's experience in special education, which are only now coming to light, suggest that high schools may be paying too much attention to the academic advancement of bright but troubled students and not enough to their emotional disorders. "The focus is, 'What do we need to do to help him get through school?' " says Dewey Cornell, a clinical psychologist and professor of education at the University of Virginia.

It is difficult to comment on this story. It's the continuing story of students who are bright academically who fail somewhere along the line to acquire emotional intelligence. That is isn't just about getting through school, there is a life wrapped around that school. Any comment seems glib.

Such a waste. Such a terrible waste -- of many lives.

Saturday, August 18, 2007

Cancer Update and Emotional Intelligence

Cancer Update
Anger kills. Resentment is anger on steroids. Depression is anger "without the enthusiasm." Hostility is never leaving the toxic environment.
When you read this cancer update you will understand that your immune system is your health. 5 minutes of anger suppresses your immune system for up to 8 hours. Does a depressed or hostile person ever leave the angry state? You tell me.

But how do you deal with anger when there's so much out there that can make you angry? Do you really have a choice? Traffic jams, teenagers, irritating cell phones, canceled flights, difficult bosses? There are answers in THE EQ COURSE. You have a choice about your emotional reaction. This interactive Internet course is about the cost of two massages (heavenly while it lasts), two therapy sessions (where you're supposed to talk about the things that have made you angry in the past, like your childhood or failed married, which common sense would tell you brings up more anger), or two tickets to a movie and a fine dinner (which you won't enjoy) -- and THE EQ COURSE is likely to do more good and last a lot longer. Most people call emotional intelligence "the missing piece."
When you read this, you'll also see why I like Arbonne's Get Well Soon Supplement. The name sort of assumes some of things addressed here.

Here is a Cancer Update attributed to various institutions, none of which could be confirmed, but it is not (according to snopes) from Johns Hopkins. Need I say this is not medical advice? Medical advice comes from a licensed physician! See if this resonates for you. Then take action for your wellness.

1. Every person has cancer cells in the body.
These cancer cells do not show up in the standard tests until they have multiplied to a few billion. When doctors tell cancer patients that there are no more cancer cells in their bodies after treatment, it just means the tests are unable to detect the cancer cells because they have not reached the detectable size.
2. Cancer cells occur between 6 to more than 10 times in a person's lifetime.
3. When the person's immune system is strong the cancer cells will be destroyed and prevented from multiplying and forming tumors.
4. When a person has cancer it indicates the person has multiple nutritional deficiencies. These could be due to genetic, environmental, food and lifestyle factors.
5. To overcome the multiple nutritional deficiencies, changing diet and including supplements will strengthen the immune system.
6. Chemotherapy involves poisoning the rapidly-growing cancer cells and also destroys rapidly-growing healthy cells in the bone marrow, gastro-intestinal tract, etc, and can cause organ damage, like liver, kidneys, heart, lungs etc.
7. Radiation while destroying cancer cells also burns, scars and damages healthy cells, tissues and organs.
8. Initial treatment with chemotherapy and radiation will often reduce tumor size.However prolonged use of chemotherapy and radiation do not result in more tumor destruction.
9. When the body has too much toxic burden from chemotherapy and radiation the immune system is either compromised or destroyed, hence the person can succumb to various
kinds of infections and complications.
10. Chemotherapy and radiation can cause cancer cells to mutate and become resistant and difficult to destroy. Surgery can also cause cancer cells to spread to other sites.
11. An effective way to battle cancer is to starve the cancer cells by not feeding it with the foods it needs to multiply. Cancer cells feed on: [negative emotions and...]:
  • (a) Sugar is a cancer-feeder. By cutting off sugar it cuts off one important food supply to the cancer cells. Sugar substitutes like ExtraSweet, Equal, Spoonful, etc are made with Aspartame and it is harmful. A better natural substitute would be Manuka honey or molasses but only in very small amounts. Table salt has a chemical added to make it white in color.Better alternative is Bragg's Aminos or sea salt.b. Milk causes the body to produce mucus, especially in the gastro-intestinal tract.
  • (b) Cancer feeds on mucus. By cutting off milk and substituting with unsweetened soya milk cancer cells are being starved.
  • (c) Cancer cells thrive in an acid environment. A meat-based diet is acidic and it is best to eat fish, and a little chicken rather than beef or pork. Meat also contains livestock antibiotics, growth hormones and parasites, which are all harmful, especially to people with cancer.
  • (d) A diet made of 80% fresh vegetables and juice, whole grains,seeds, nuts and a little fruits help put the body into an alkaline environment. About 20% can be from cooked food including beans. Fresh vegetable juices provide live enzymes that are easily absorbed and reach down to cellular levels within 15 minutes to nourish and enhancegrowth of healthy cells. To obtain live enzymes for building healthy cells try and drink fresh vegetable juice (most vegetables including bean sprouts) and eat some raw vegetables 2 or 3 times a day. Enzymes are destroyed at temperatures of 104 degrees F (40 degrees C).
  • (e) Avoid coffee, tea, and chocolate, which have high caffeine. Green tea is a better alternative and has cancer-fighting properties. Water-best to drink purified water, or filtered, to avoid known toxins and heavy metals in tap water. Distilled water is acidic, avoid it.
12. Meat protein is difficult to digest and requires a lot of digestive enzymes. Undigested meat remaining in the intestines become putrified and leads to more toxic buildup.

13. Cancer cell walls have a tough protein covering. By refraining from or eating less meat it frees more enzymes to attack the protein walls of cancer cells and allows the body's killer cells to destroy the cancer cells.
14. Some supplements build up the immune system (IP6, Flor-ssence, Essiac, anti-oxidants, vitamins, minerals, EFAs etc. - try MyArbonne (Get Well Soon dietary supplement) to enable the body's own killer cells to destroy cancer cells. Other supplements like vitamin E are known to cause apoptosis, or programmed cell death, the body's normal method of disposing of damaged, unwanted, or unneeded cells.
15. Cancer is a disease of the mind, body, and spirit. A proactive and positive spirit will help the cancer warrior be a survivor. Anger, unforgiveness and bitterness put the body into a stressful and acidic environment. Learn to have a loving and forgiving spirit. Learn to relax and enjoy life.
16. Cancer cells cannot thrive in an oxygenated environment. Exercising daily, and deep breathing help to get more oxygen down to the cellular level. Oxygen therapy is another means employed to destroy cancer cells.
Want to learn more about anger and how to manage it? 817-734-1471. Some people call for a read from time. Take THE EQ COURSE. Get Well Soon Dietary Supplement here - and others.

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Friday, August 17, 2007

OpinionJournal - Taste

OpinionJournal - Taste

Professors on the Battlefield
Where the warfare is more than just academic.

Great article about multicultural - blending academicians with the military in understanding a foreign culture. Nice in the face of the current "anti-intellectualism." The military is bringing "intellectuals" (i.e., college professors) in to help out.


The terms of this relationship are most evident in the new Counterinsurgency
Field Manual. In the face of a gruesomely persistent Iraqi insurgency, Gen.
Petraeus [commander of the multinational forces in Iraq. Gen. Petraeus, who
holds a doctorate from Princeton University in international relations] was
charged with revamping the outdated counterinsurgency doctrine. In an
unprecedented collaboration, he reached out to Sarah Sewall, who directs the
Carr Center for Human Rights Policy at Harvard University, to help him
organize a vetting session of the draft manual at Fort Leavenworth in Kansas.

Journalists, human-rights activists, academics and members of the armed forces exchanged ideas about how to make the doctrine more effective and more humane.

In the Human Terrain System (what terminology! - how about emotional intelligence and multicultural EQ?), Marcus Griffin, a professor of anthropology at Christopher Newport University in Newport News, Va. has been sent to assist the military in Afghanistan and Iraq, where he, and others 'professors' serve as "cultural advisers" to brigade commanders. Griffin's job is to shed some light on the local culture-- "thereby diminishing the risk that U.S. forces unwittingly offend Iraqi sensibilities...he can improve Iraqi and American lives.

Hopefully he includes emotional intelligence. It's one thing to know anthropologically the people are different; another, to know what to do about it, and how.

Lastly, in a blog article, Tom Hayden is cited -- "a bizarre conception of the role of scholars in American life: that they should be held to a priestly standard of ethical purity.

"Are academics so much purer than anybody else that we can't ever be in
situations where we are confronting tough ethical choices?" asks Noah Feldman, a
professor of law at Harvard who briefly, in 2003, was an adviser to the
Coalition Provisional Authority. "If academics didn't get involved with these
kinds of difficult questions, maybe all that would be left is a department of
Kantian philosophy," he jokes. "Then we would be pure, but we would be

Increase your emotional intelligence and multicultural awareness with THE EQ COURSE and "Emotional Intelligence and Multicultural Awareness." Useful in your own particular war zone! :-)

Wednesday, August 15, 2007

Is Emotional Intelligence Just the Fad du Jour?

OR IS IT THE KEY (Click on link to read full article)


“Top leaders are getting in touch with their emotions and those of their staff as intuition and emotional intelligence become the hottest management buzzwords.” (Australia)

“Let me leave you with the million Ringgit question,” writes a Malaysian consultant. “Is it imperative to measure our emotional intelligence and take appropriate steps to bridge our EI gaps? Only you can decide. I rest the case with you.”

It’s expensive in terms of lost money, opportunity, time, relationships, promotions, careers, projects, goals, accomplishments, self-esteem, marriages, physical and emotional health, and even life.

– 75% of careers are derailed for reasons related to emotional competencies
– 70% of the reasons why customers and clients are lost are EQ-related
– 50% of time wasted in business is due to lack of trust
– Seniors get worse in hospitals when the physical therapists don’t engage with them
– Counseling clients fail to change because their counselors lack empathy or optimism
– 50% of marriages fail
– Suicide is the 3rd leading cause of death for youths aged 15-24 in the US
– Think this is because of industrialized society? Think again. Samoa has the highest suicide rate in the world.
– Impulsive boys are 3-6x as likely to be violent adolescents
– Low levels of empathy predict poor school performance
– Gifted children manifest a near “blindness” to social cues which leads to isolated and sad childhoods
– Doctors with poor EQ skills get sued more
– 75-90% of visits to primary care physicians in the US are due to stress-related problems
– Pessimists live shorter, unhealthier, unhappier, lives, and are less likely to achieve their potential than optimists
– College students in a study with the same IQ and GPA who did not write down their career goals with Intentionality were 50% less successful 15 years later
– Perfectionism is potent. Perfectionists produce better work, get better grades, get enormous positive feedback. Perfectionists also have a markedly higher suicide rate.

Thursday, August 02, 2007

Is Sex a Cure for Depression

Is Sex a Cure for Depression? (sounds like a line, doesn't it)

Sex is a beauty treatment ... Lovemaking can burn up calories ...

Did you get this one in your email?

Dr. Dorree Lynn think there might be something to it. She received it from Radio Talk show host, Jim Bohannon,

Assuming there' s a relationship around it, it's emotionally intelligent. Statistics show that married men are the happiest (the single women, then married women, then single men). Isolation (bsence of emotional connection) is harder on our health than smoking, obesity and high blood pressure combined.

"It happens to be as good a medical and psychological prescription as I know," Dr. Lynn says. "It's pretty valid. "

Well here it is!
  1. Sex is a beauty treatment. Scientific tests find that when women make love they produce amounts of the hormone estrogen, which makes hair shine and skin smooth.Gentle, relaxed lovemaking reduces your chances of suffering dermatitis, skin rashes and blemishes. The sweat produced cleanses the pores and makes your skin glow.
  2. Lovemaking can burn up those calories you piled on during that romantic dinner.
  3. Sex is one of the safest sports you can take up. It stretches and tones up just about every muscle in the body. It' s more enjoyable than swimming 20 laps, and you don't need special sneakers!
  4. Sex is an instant cure for mild depression. It releases endorphins into the bloodstream, producing a sense of euphoria leaving you with a feeling of well-being.
  5. The more sex you have, the more you will be offered. The sexually active body gives off greater quantities of chemicals called pheromones. These subtle sex perfumes drive the opposite sex crazy!
  6. Sex is the safest tranquilizer in the world. IT IS 10 TIMES MORE EFFECTIVE THAN VALIUM.
  7. Kissing each day will keep the dentist away. Kissing encourages saliva to wash food from the teeth and lowers the level of the acid that causes decay, preventing plaque build-up.

Try the DIFFICULT PEOPLE course. It's on the Internet. It's interactive. It's saving people!! Click HERE to order. Just $29.95, less than a movie and it's effects last a lot longer.

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