Monday, August 27, 2007

Management Skills: Emotional Intelligence is not just for women

Sensitivity in the Office? We've come a long way since this article was written in 2003, and I'm talking as much about "the media" as about the subject of the article.
Management Skills: Are You the Strong, Sensitive Type? - CIO.com - Business Technology Leadership

Writes Meredith Levinson:

Like you, Alan Hughes believes employees should check their personal problems at the door when they enter the office. But Hughes, CIO of GE Commercial Distribution Finance in St. Louis, also realizes that doing so is not always realistic. "We all go through different crises in our lives. They're distractions. You can't help but bring them to work, either consciously or
subconsciously," he says.


The article talks about one of Hughes' employees who was going through a divorce. (Um,
what's the "distraction" from what, between a marriage and work?)

The article goes on to say how well Hughes handled the employee in this case.

The article then mentions and defines Emotional Intelligence (E.I.). Wendy Alfus Rothman, president of The Wenroth Group, a human resources consultancy in New York City, is quoted, and she says: "E.I. is not just for women."

"It is real intelligence," she says.

And you bet it's not "just for women." "It is real intelligence," Rothman is quoted as saying.

And what can be more distracting in an office than a man who can't control his temper, or has no empathy for others, since communication is based on empathy as well as logic, facts, and cognitive intelligence. It is what you say, it's how you say it ... including being able to read nonverbal communication, and to manage your own nonverbal communication.

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