Thursday, May 28, 2009

How to Communicate with People the Way THEY want

Nonverbal 101

Listen, watch and people will tell you how they want to be treated.

To learn more sign up for the Emotional Intelligence Program. Email me at or call 817-741-7223. Take THE EQ COURSE.

From the video:

Self-contained people - cut the schmoozing, cut to the chase, the socializing, get on with it, get to the bottom line. "I want the answer right away."

Open-people - reading, willingly show your thoughts and feelings, whether you want them or not; social 'dancing,'; conversationally, they digress a lot; "which reminds me,"; "their thoughts are like gumballs - they fall to the tongue and roll out"; "What did we talk about?" Make decisions based on emotion, feeling, gut. Time? When I get around to it.

Which way are you?? With emotional intelligence, you have the ability to be either way. But you have a home-base, a "default" mode, a way you're more comfortable.

Indirect people (slower paced than Direct people) - the way they talk, do things in general, make decisions. Indirect, less assertive, more patient, ask (not tell). "Would you like to have a seat?" v. "P.J., some in, sit down, not there, HERE."

Indirect - tremendous inner-driving need not to be wrong. Direct people approach risk and change more rapidly, because they want to deal with it get it done.

Etc. Good stuff. Enjoy!

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