Please, please go visit this blogsite. The graphics are so good, all you have to do is look at them and you've got the message.
NO JARGON
If you've worked with me, taken one of my Internet courses, or read one of my ebooks, you know that I hate "jargon" and don't use it. The courses and ebooks are all post-grad level, but they are in plain English.
When I was in grad school and getting a little heady about how smart I was about to be, I wrote a paper full of obfuscations and the professor told me he agreed with Einstein -- if you can't explain it to your grandmother*, you don't know what you're talking about. He said never to be afraid to say it in clearly, with short words.
In fact that's a really good idea in tense situations, like where you're the expert, boss or authority figure. Consider a doctor delivering bad news, for instance. There's a great email going around about friendship, where one of the items is "And when you're upset, I'll speak to you in short words."
(That's an anachronism, of course, grandmother. How about - if you can't explain it to a 10 year old ... )
Now if you were standing in the office instead of at the ironing board, and someone started talking at you that way, wouldn't you RUN?
These graphics are reproduced under the creative commons agreements.
Isn't that marvelous?
This blogster is a real genius, the kind with IQ AND EQ.
To improve your communication, take THE EQ COURSE. It reinforces some of the other points made on this blog -- that PowerPoint doesn't teach, people teach ... that throwing money at a problem doesn't solve it ... that the more you micromanage, the more you make dysfunctional idiots out of your employees, that two heads aren't always better than one ... and don't start your presentation, book, talk "at the beginning".
It's just a great site. Take some time and browse it.
My life's work is helping people get along better, get more done, have more success in relationships and at work, and enjoy their life more. This takes high emotional intelligence, understanding how you operate and also how the other person does.
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