Wednesday, December 20, 2006

Emotional Intelligence in the Workplace: Not a Laughing Matter

Emotional Intelligence in the Workplace.
No, it's not touchy-feeling, group-hug stuff, it's serious business when emotions take over. If you aren't in touch with your feelings, when they 're driving you (and that includes pride, pig-headedness, one-upping, and so forth), your life is out-of-control.



You'll laugh when you see this. People observing this sort of male rutting always laugh, but the results aren't always funny.

MBA programs avoid emotional intelligence or treat it like a weapon


MERRY CHRISTMAS & HAPPY HOLIDAYS
FROM SUSAN DUNN
THE EMOTIONAL INTELLIGENCE COACH
817-741-7223

Emotional Intelligence in the news. Emotional Intelligence works and articles such as these explain the components and competencies, and show how its effective use in coaching, and in establishing an emotional intelligence culture in your organization can move the bottom line.

Performance improvement specialist Rossmore acquired by Arup Consultant News - UK... are nowhere near enough. All the things taught in MBA programmes either avoid emotional intelligence or treat it as a weapon.”. ...

FROM THE ARTICLE: “Many management people are frightened of behaviour,” [a Rossmore official] says. “In the UK we still have relatively few emotionally intelligent people in senior positions—it’s getting better but there are nowhere near enough. All the things taught in MBA programmes either avoid emotional intelligence or treat it as a weapon.”

While Rossmore deals with “soft” or people issues, the approach doesn’t mean shying away from tough decisions or creating real results. “As part of our diagnosis you might find people who need to move and we’re not afraid to do that,” he says. “Our sold [sic] purpose is to improve the business by getting people harnessed to the organisation’s objectives. For every £1 the clients spend with us they save £33, and a lot our stuff is unmeasurable—the true test is the bottom line.”

The 3 Parts of our BrainsBy Matt Perelstein The Limbic System: The emotional center that creates feelings but is not conscious ... Othello - The Heart: The Feeling intelligence. Lives in the emotions, ... Hamlet - The Head: The Reasoning Intelligence, living in the head and in an ...Emotional Intelligence beats... - http://2gethelp.blogs.com/takingcontrol/

TED2007: Icons, geniuses and mavericks (seriously) By Bruno Giussani ... singer Paul Simon (as in Simon & Garfunkel); economist Edward de Bono; "Emotional Intelligence" author Daniel Coleman; "Lost" creator JJ Abrams; "Sims" creator Will Wright; Jeff Skoll of Participant Productions ("Good night, ...Lunch over IP - http://giussani.typepad.com/loip/

Tuesday, December 19, 2006

Competitive Intelligence

COMPETITIVE INTELLIGENCE ... that's what Emotional Intelligence is.

It's not good enough these days to be top in your field as far as skills, expertise and credentials. There are too many people just like you with the same resume. Also you don't get to sit in your office these days and do work. You have to make your way through a maze of people, jump across the generation gap, deal with people from many different cultures, get the gender bias unbiased, get information from many different people, and work as a team.

Teams involve emotions because they involve egos. Also because you have to engage, influence and motivate a host of people to get one simple thing done. Right?

Let's face it, it's much easier to produce work alone, it's just that it won't work any more. You are expected to know how to "get along."

What on earth does that mean? It means competitive intelligence, or emotional intelligence. This isn't touchy-feely stuff, it's about your paycheck, your promotions and your career future.

Career coaching is tax deductible. Check with your personal accountant or tax advisor.

Sign up for coaching. Pay before the 31st and start after the first of the year. Just in time for New Years' resolutions!

Let me guess what's on your list of resolutions. They may not be in this order, but here they are:

  1. Lose weight
  2. Get healthy
  3. Make more money
  4. Get along better with my spouse
  5. Handle stress better
  6. Get life balance

Well you can sum those all up with Emotional Intelligence, Professional Life coaching. I have the tools, you have the goals. Let's get together.

Call me at 817-741-7223, or mailto:sdunn@susandunn.cc .

Monday, December 18, 2006

Shy Guys Can Get the Girl

My articles are appearing today on these sites:

Step-Parenting Problems at the Holidays: Article: "Step-Parenting Problems at the Holidays," by Susan Dunn, MA, Professional Life Coach Dear EQ Coach: My husband...Parenting problems - http://masterofyourblog.com/blogs/parenting-problems/

Criminal El Paso County RecordsBy boceqomedir: Article, "How Shy Guys Can Succeed," by Susan Dunn, MA, THE EQ COACH. I coach men how to succeed with women. We offer complete services to prepare you to meet, ...gebisuwip - http://gebisuwip.blogspot.com/index.html

Personal Coaching Offers, Susan Dunn MA. Personal career emotional and executive coaching nationwide. Jobs Home Job Search MI Grand Rapids Target Target Stores ...Blog dot com - http://dotcom.blogsome.com

Destructive Natural AgentBy markh: Article,
Planting New Seeds for Your Life in the Spring," by Susan Dunn, The EQ Coach, GLOBAL EQ. Herb Garden - http://freeblogs.blogs-4-free.com/HerbGarden.blog

"Shy Guys Can,"
by Susan Dunn.

Anne and I know a shy guy -- her brother. He isn't the best-looking rooster in the barnyard, but he always seems to have lots of chicks pecking around him.Whatu is the attraction? The mystery, I think. He doesn't say much so women fill in the blanks. Also I think it's refreshing; a relief from the knuckle-dragging Neanderthals out there. They like the challenge of getting him to open up. And, yes, they even ask him out, but he's the three-date strikeout king.Being shy can work for you at first, but it won't get you what you want in the long run.

Women want a man to be confident and assertive. Then they can be a woman! If you don't step up to the plate, you'll bring out the "mother" in them and be relegated to the friends' category. You�ll have lots of female companionship, but no romance.

So keep in mind a little boy you've seen recently, and avoid doing the things that little boys do with their moms -- they ask permission, they worry about pleasing her, they never take initiative, they aren't spontaneous, they don't know what they want, and they expect to be taken care of.Y

ou don't need any of that, so make sure you aren't giving the wrong impression. Dating is frustrating to everyone. I coach men and women both, around emotional intelligence, dating and relationships, and I hear the same thing from both sexes. It's frustration, rejection, confusion, and mystery until it works out, and it will. No one knows what's going on, so just hang in there.

Men that have a lot of bravado are just covering it up. No one likes to strike out, but everyone does. If you don't step up to the plate and take a swing, you can't get a home run. It's as simple as that. It gets easier with time, your odds improve as you practice, and the reward is definitely worth it. Eventually you'll see a ball coming over the plate you know is a home run, and you can hit it out of the park.

Here are some tips:
1. Monitor your self-talk. Keep it positive and affirming. Talk to yourself the way you'd talk to a buddy you wanted to encourage.

2. Monitor the self-talk of other guys. If it's one thing guys lie about, it's their prowess with women. Every man's in there taking his knocks just like you are.

3. Your emotions don't have to stop you in your tracks. You can be nervous and keep going. You can be worried about rejection and still take a risk. This is like a workout, building character muscle, aka tolerance for frustration.

4. Start from the inside out. What are you shy about? Make a list of all you have to offer and believe it. If there''s something you need to work on, get some coaching and take care of it. Otherwise, take pride in who you are and stay centered. Not all the women will like you, but you need all the women. You just need HER.

5. Practice where it'�s safe. Being outgoing is something you can try with the person next to you in the grocery line. Talk to strangers. Watch outgoing people and see what specific behaviors they do -- the eye contact, the tone of voice, the posture, the conversation-starters. It isn't a mystery, it's a set of skills, like a tennis serve.

6. If she asks you out first, that's fine, but you must take charge or you're going to be moved into the "just friends" category. Take over and be spontaneous. Don't ask her what she wants to do or where she wants to go. Plan something any woman would enjoy and expect her to go along. Use your gut feelings.

7. Don't try and please her all the time. This gets annoying with time. Just be you and go! Any healthy woman will squawk if she doesn't like something. Otherwise, assume all is well and carry on.

8. Have an opinion and express it.

9. Talk as well as listen. There's nothing more attractive than someone who gives us their undivided attention, but take your share of it, otherwise she'�ll see you as a doormat and lose interest. Set your ipod alarm if need be -- it's time for you to talk!

10. Kiss her when you feel like it. It's easier to get forgiveness than permission. She'll let you know when she's ready. Go with your gut.11. Nobody gets to be on a pedestal. Whether you�re worshiping at her feet, or your own, get down to earth. You're two real people, not actors in a movie. You are not there to judge each other's "date" performance, you're there to enjoy one another and have a good time. Know your stance/alignment and stance/takeoff so you're positioned right, and you can't lose. No matter what happens with her, you will have had a good time, and that's how you build confidence.

12. Practice. The only way you can get a hole-in-one is to take that bucket of balls out to the shooting range and hit balls for two hours.Shyness is a combination of innate personality, and insecurity. Your personality�s great. Insecurity isn�t. You get confidence by training, so get a coach. It�s not just for sports any more. They�ll put you through the drill and pretty soon you�ll be scoring like a star quarterback. Only where it really counts - your love life.

Sunday, December 17, 2006

Step-Parenting Requires Emotional Intelligence


Career Coaching is often tax deductiblae (see your personal accountant for tax information. Signup and pay no; start after the first of the year.
EMOTIONAL INTELLIGENCE IS NOT A FAD. IT IS BECOMING A DEMAND IN THE WORKPLACE. Add EQ certification to your resume in 2007. Employers are looking for it.

See my articles published on the following sites today:
Family Spring Outing: Wildflowers in TexasAuthor: Susan Dunn, MA, Life and EQ Coach Looking for a great weekend outing for the family? Come see the wildflowers in Texas in the spring. The highway medians and hillsides are full of color – bright red, yellow and blue, ...Flower Delivery Send Flower Shop - http://www.abblogger.com/flowershop/

Step-Parenting Problems at the HolidaysStep-Parenting Problems at the Holidays by Susan Dunn, MA, Professional Life Coach Dear EQ Coach: My husband...Stepfamily Zone - http://www.stepfamily.asn.au

When Are You Planning to “Get Old”?Apparently it’s up to you and I wouldn’t hang on to old stereotypes. Susan Dunn, The EQ Coach, offers positive psychology coaching and Internet courses on emotional intelligence, optimism and strengths. Email for FREE ezine.stressource.com - http://www.stressource.com

Two Danish Contemporary Composers: J rgen Jersild & Niels La CourBy markh Susan Dunn, The EQ Coach, GLOBAL EQ. Emotional intelligence coaching to enhance all areas of your life - career, relationships, midlife transition, resilience, self-esteem, parenting. EQ Alive! - excellent, accelerated, affordable EQ ...Herb Garden - http://freeblogs.blogs-4-free.com/HerbGarden.blog
_____________________________________________________________
How are the holidays going for you? Take a minute and take an honest look. Christmas is a litmus test for how you handle stress and emotion.
Are you stressed out, overwhelmed, weepy, crabby, bitter, angry, hostile, resentful, snapping at everyone, withdrawn and want to be left alone, feel like canceling the whole thing, fighting with your family over the same old things, dreading the holiday get-togethers, or shut down completely?
Take THE EQ COURSE now, and next Christmas will be different. So will the year in between!

Saturday, December 16, 2006

Emotional Intelligence at Christmas Tim


We definitely need Emotional Intelligence at Christmas time.

We get tired, stressed, pulled in many directions, and there are also memories; "The bittersweets" my friend calls them. The people who can't be with us, won't be with us, or have gone on before.

You may also feel inadequate -- too many demands, many of them emotional. How to make everyone happy. How to balance the demands of others that are often conflicting. And wondering who is putting your needs first.

All this can lead up to feelings of low self-esteem, and the frequent after-Christmas blues.
So it's timely that this is circulating the Internet again, alledgedly the philosophy of Charles Schultz, the creator of the "Peanuts" comic strip.

Enjoy!

You don't have to actually answer the questions. Just read the e-mail straight through, and you'll get the point.

1. Name the five wealthiest people in the world.
2. Name the last five Heisman trophy winners.
3. Name the last five winners of the Miss America.
4. Name ten people who have won the Nobel or Pulitzer Prize.
5. Name the last half dozen Academy Award winners for best actor and actress.
6. Name the last decade's worth of World Series winners.

How did you do?

The point is, none of us remember the headliners of yesterday. These are no second-rate achievers. They are the best in their fields.


But the applause dies. Awards tarnish. Achievements are forgotten. Accolades and certificates are buried with their owners.

[And, as the emotional intelligence coach who has listened to a lot of people over the years, these accolades do not make up for failure in one's personal life. Read story of Andrew Mellon below.]

Here's another quiz.
See how you do on this one:

1. List a few teachers who aided your journey through school.
2. Name three friends who have helped you through a difficult time.
3. Name five people who have taught you something worthwhile.
4. Think of a few people who have made you feel appreciated and special.
5. Think of five people you enjoy spending time with.

Easier?

The lesson: The people who make a difference in your life are not the ones with the most credentials, the most money, or the most awards. They are the ones that care. ____________________________________________

SPEAKING OF STRESS AND ILLNESS ... Are you taking a good immune system supplement? Emotions have a direct effect on the immune system. If 5 minutes of anger can suppress the immune system for up to 60 hours, think of what all this Christmas frenzy does.
We recommend Arbonne's DefenseBuilder or Get Well Soon Supplement. I take them both! Shop with me safely online at MyArbonne. Great for gifts, too.
_____________________________________
Want to give them something meaningful that will last a lifetime? Emotional Intelligence! Give them the EQ Course. Email me their name and email or street address and I'll send a beautiful gift card with your name on it.

Thursday, December 14, 2006

Give the Gift That Lasts Forever: Emotional Intelligence Coaching


Emotional Intelligence Coaching is the perfect Christmas Gift.

For men and women; for executives, professionals, entrepreneurs, workers, first-jobbers, career changers, and retirees; teens, young adults, midlifers, seniors and elders; people seeking lifeskills and people seeking philosophical meaning. To learn to love better, work better, tolerate stress better. It works for everyone.
I've coached them all and the most common thing I hear, besides "thank you" is "THIS is the missing piece." My youngest client was 6 and my oldest client was 82.
It's a meaningful gift that will last a lifetime. Includes Internet course. Send inquiries to sdunn@susandunn.cc . It's a forever gift that takes an instant to send. I will send a beautiful gift card announcing your gift either by email or snail mail, up until Christmas Day. The EQ Course is also available for gift-giving.
Emotions don't belong in the workplace? With certain types, if you know what I meant, when I tell them I teach and coach Emotional Intelligence, they stick up their nose, or laugh, nervously. Emotions have long been considered anathema in the workplace, especially, for instance in the operating room or the law firm, but thinking they subvert logic and rational thinking doesn't mean they aren't there. Many of the people most in need of emotional intelligence are the people withi IQs in the genius range who can't get their lives together on any other front, or, and here's a dire example, the engineer in the nuclear plant who was so "in his head" he missed all the clues that the reactor was about to blow. Emotional Intelligence training is highly useful for accident prevention.
People who refuse to acknowledge or deal with the emotional component that exists in every interaction, are the ones most likely to be at their mercy. Consider, for instance, the alpha male, as cited in the Harvard Business Review, whose intimidation (through emotion -- what else intimidates?) leaves him bereft of the crucial information he needs to make viable decisions that effect the bottom line.
EMOTIONS ARE IN THE WORKPLACE - Deal with it!
The Unison blog , News and Resources for Building Extraordinary Relationships, cites an article by Michael Rock, Ed.D., entitled
"The person in question came alive as never before. It was as though I had hit a real nerve. I could almost see the veils of his protective self just melt away, and instead of that look of analysis, there was a look of openness. [emphasis mine, because this is the look that accompanies "THIS is the missing piece"!] The executive began talking about his inability to get his team motivated. [Motivation is a FEELING word, not a THINKING word, that's his problem.] The "who" part of my question got him discussing his frustration [an emotion that blocks clear thinking] with two team members in particular. But this session was different: he wasn't point fingers [rational] he was accepting his role in the workplace scenario. He was asking for pointers to "unblock" himself [i.e., learn EQ].
That's what Emotional Intelligence is all about - removing blocks. Yours, theirs, his, hers. Every problem has an emotional component that must be addressed, and a solution that involves moving those emotions.
PRESS RELEASE
Dallas, Texas, December 14, 2006 – If you’re still hunting for the perfect gift for someone, Susan Dunn, MA, of Momentum Coaching has an idea that’s sure to please: Emotional Intelligence Coaching. This is a gift that will truly last forever.

Emotional Intelligence Coaching is perfect for everyone on your list. Learning the components of emotional intelligence demystifies the things that are most puzzling in life, the things that don’t get taught in school. Your Emotional Intelligence (EQ) can be more important to your success in life, both relationships and career, than your IQ. And, as the recent Times cover story on education mentioned, emotional intelligence is a vital commodity in today’s world and for the future.

Emotional Intelligence coaching is a gift that will benefit your recipient for years into the future.
“Emotional Intelligence coaching is about helping people get to the next level, create the next stage of their live, transform their current situation, or learn specific skills such as leadership, creativity, focus, life balance, managing change, using good judgment, anger-management and more clarity.”

Dunn, who has a master’s degree in clinical psychology and is a founding member of CoachVille, has worked with professionals, executives, retirees, at-home moms, step-parents, teenagers, and other coaches whom she trains and certifies in Emotional Intelligence. “Almost the first thing I hear from clients and coaches alike is ‘This is the missing piece.’ Whether it’s to build your own business, get the promotion at work, be a more effective manager or CEO, coach better or be a better lawyer, avoid the most common reason for getting sued as a doctor, attract the man of your dreams, become more resilient in today’s stressful and fast-changing workplace, or get more fulfillment out of your current relationships, work and life, Emotional Intelligence can be the golden key that opens the door.”

Coaching was cited as one of the growth professions for the next decade, for good reason. Coaches collaborate with clients to get them from A to B, in one of the most efficient, effective, user-friendly methods there is. Coaches work on-site, by telephone or email, making their services easily-available for people already stressed for time.

“Emotional Intelligence is a worldwide phenomenon,” says Dunn, who has trained coaches and offered Emotional Intelligence coaching to individuals in Malaysia, Germany, Wales, Australia, the Phillipines, Beijing, the UK, Singapore, India, and all over the U.S.

Momentum Coaching works with individuals who understand that underneath any challenge or problem, there is an emotional component, and that includes when you think emotions are soft, or squishy or touchy-feeling. It is problem, but also the solution.
There’s nothing soft about the CEO whose intimidation is leaving him bereft of crucial information, the rainmaker whose abrasive personality is driving off the young employees on whom the future of the firm depends, the engineer who misses a crucial malfunction in the new nuclear energy plant because he’s ‘all in his head’, or the millionaire who, like Andrew Mellon, has only his paintings to relate to, talking about them as if they were flesh-and-blood relationships.

Giving Emotional Coaching as a gift is as easy as it is meaningful. Contact the Emotional Intelligence Coach and they will send a beautiful card by email or snail mail.

Wednesday, December 13, 2006

Gallup Poll says 80 years olds doing well

I COACH EMOTIONAL INTELLIGENCE, DATING, RETIREMENT AND HAPPY TRANSITIONS

40 and 50 years olds with Alzheimer's? Well, you see, health doesn't relate to age as much as you think.

I just got a call from my friend in San Antonio. She wants me to drive down for a concert, and wonders if I'd like to do a cruise after the first of the year. She jots down my new address, for Christmas cards, and then has to "run" because she's gotta cook dinner.

Unusual? Only if you know that she's 91!

Most of my clients are in life transitions, and about half are over 50. From what I see, and what I know, 80 is the new 60, and 60 is the new 40. In fact I trained and certified an 80 year old gentleman as an Emotional Intelligence Coach, and he was dynamite.

Need another example? Look at how the latest Gallup Poll on "America's Elders" frames it: Life After 80 ...

And they find it may be better than you think.

This latest poll got responses from people with relatives 80 and older. They found that nearly half, 47%, were in excellent or good physical and mental health.

Why get coaching and age well?

  • US life expectancy is nearly 78 years, an all-time high
  • 85+ group will double by 2030, from 5 million to 10 million
  • Women still live longer

About 41% can walk on their own just fine, and more than 2/3rds live alone in their own home. There is a decline in the 90s, but by the time YOU'RE 90, who knows?

One of the best things you can learn through coaching is how to recreate yourself, gracefully and creatively. If you're approaching your sixth decade, feeling uneasy, and getting depressing advice, call me for coaching: 817-741-7223.

I practice and teach the statistically proven and research-affirmed skills that make for resilient aging. Start now and you'll be ahead of the game. What you do with your brain now is what matters. It's all about Emotional Intelligence. www.susandunn.cc

Time Cover Story touts Emotional Intelligenc


More on TIME Cover Story touts Emotional Intelligence in the schools.

How to revamp our educational systems to make kids ready for their future.

Developing good people skills, EQ, or emotional intelligence, can be as important as IQ for success in today's workplace. All things being equal, it can be more important.

"Most innovations today involve large teams of people," says former Lockheed Martin CEO Norman Augustine. "We have to emphasize communication skills, the ability to work in teams and with people from different cultures."

One suggestion was that kids should not bother learning a second language, to allow time to take other things. Something about - we speak English in the U. S.

On "The Moderate Voice" blog by Joe Gandelman, he gives his opinion about learning another language:

"My view? A superpower that stops being interested in the world surrounding it, a superpower that has become so arrogant that it believes that everyone should speak the language spoken in before-mentioned superpower, is in the very real danger of alienating the entire world and it seems not, umh, very smart to me, close one's borders for information and knowledge from other countries. There is more to it than just 'money' (whether or not people will use it in their professional career). There is also the aspect of, as the original article points out, globalization and of personal development. To be able to read Goethe in German... Trust me, the original is always better than a translation."

MY VIEW: Yes, they are better in the original language. We get mis-translations all the time. And what they say goes better in their native tongue; that's why we don't translate operas. Not all the great literature in the world is written in English. But perhaps more importantly, and less-inflammatory ... when I sat in my Latin class room, freshman year in high school, my teacher said these words, which I have never forgotten: "You do not know your own language until you have learned another one." And furthermore, yes, everyone speaks English in the U.S., and so does nearly everyone else in the developed worl; they "bother" to learn our language.

Learning a second language was obligatory for pre-grad school preparation back in the 60s. At the fine college I went to, Carleton College, in Northfield, MN (which to this day produces an inordinate number of pre-med students who pass the MedCAT), a second language was required for graduation, along with required courses in areas outside your major. Truly a liberal arts education. German if you were pre-med, for instance; but you have to take English literature, or History, or Economics along with your science. (Many parents were aware at the time that this would be the last "exposure" their youngster, planning to go to medical school, would have to anything BUT science, and that this would make them more well-rounded, and enrich their lifes into the future. It could be any language if you were in liberal arts, but you had to get in there and take Physics, or Astronomy - 3 science courses. Why? To be "well-rounded." "For your own edificatoin." Old-fashioned, wasn't it?

In other words, to graduate you had to have a smattering of the knowledge that makes a person "educated" -- science, history, English literature, 3 years of a second language, psychology, math, biology, philosophy. There were "distribution" requirements. along with the requirements for your particular major. Why? The stated goal of education at that college was that students learn how to think, and broadly. This is what the TIME article is getting at.

This is about culture, because culture is learned, and different peoples and different countries and regions have their own culture. Culture happens to be a part of Emotional Intelligence. As far as I know, my EQ Course is the only one that intentionally incorporates culture into it (art, poetry, literature, opera, music) and why it is rated #1. The EQ Coach Certification program is rated the #1 EQ coach certification program.

More than that, there's a reason why operas are never translated into English. It doesn't work. The Italian libretto is as much a part of what makes Verdi's operas great, as his genius at music. The libretto for the incredible Otello was written by Arrigo Boito, and sets up the 'themes' Verdi set to music, that carry the plot. "Otello is a masterpiece," said Toscanini. "Go on your knees, Mother, and say 'Viva Verdi'." Now, do you know what "Viva Verdi" means??

I work globally, and I am constantly embarassed. EVERY PERSON I talk to -- from Malaysia, from India, from Germany, from the Phillipines, from Beijing, from Poland (and I have trained coaches from all these countries and many more), not only knows English, they know our time zones, they know our metric system, they know our literature, they know our music, our sports figures and movie stars, our religions, our holidays, and our cultural traditions. (I must use analogies to teach.) They know to wish me "Merry Christmas" and I don't know what their holidays are, much less what their names are. But I'm learning.

Travel also used to be part of the classical education, but not for everyone; nor was college. It was only for the wealthy. It used to be elitist to know another language, and to have traveled abroad. Maybe that's the way to get our schools to keep it. Make people think they're LUCKY to get to learn a second language. They are, you know.

Not only do you finally understand your own grammar, you learn fascinating things about other languages, and along with that comes "inside" knowledge about their culture.

For instance, in German, they hold the verb until the end of the sentence. What does that tell you about their the German mind, the German culture?

In Spanish, they have an "am now" to-be verb, and an "am always" to-be verb. In English we can only say "He's an idiot." Now? Always? Forever? The Spanish see such a difference, they have a special verb for it. They also do not assign "fault" for something. Their grammatical construction is "the glass broke". You cannot say, in Spanish, "Tom broke the glass." What does that tell you about their culture?

In Chinese, there is no way to say "no." How about that in negotiating? When does "yes" or "maybe" mean "no"? What do you now know about the Chinese?

When you study another language, you learn the "roots" of many of our words, because most of them came from German, Greek or Latin. That is also why we have synonyms, and why in the law everything comes in pairs -- aid and abet, will and testament -- early writers weren't sure the readers would understand the French or Latin, so, according to David Crystal in The Cambridge Encyclopedia of Language, they included their term, the Anglo-Saxon, along with the "foreign" term.

If you had studies another language , you would know, when you got to law school, what all those legal terms actually mean, like res ipse loquitur and duces tecum and subpoena.

When you got to medical school, you would have an edge on all those medical terms from Greek and Latin, like achondroplasia and adenocarcinoma and alimentary. There is a course at Indiana Univ. called Medical Terms from Greek and Latin.

And when you got to divinity school, you would have read the Bible in the original Greek or Hebrew.

When you study Marie Antoinette, you know that the French word for "cake" is their word for "bread" (like many cultures - which you learn if you study their LANGUAGE - do not have sweets for dessert) and, the way translations go, and the way word-of-mouth goes, she may have said "Give them bread to eat" instead of "Let them eat cake." We had a classic example of such mistranslation in the 50s. Kruschev did not say "We will bury them," the translator blew it. What he said was more like, "We'll be here long after they're gone." The difference between assertive and aggressive.

Good grief!

I have to add here, since I study neuroscience, emotional intelligence and multiple intelligences, learning a language isn't really about IQ. At some level, it's a skill. That Pope that spoke 10 languages? He may or may not have had a high IQ. What he did have was a facility with languages, an opportunity to learn them, and an appreciation of the need to.

Some people have a really hard time with pronunciation and fluency. The "language center", what allows you to be truly fluent in another language, solidifies at puberty - so let's teach them when they're young. Kids learn it easily. After all, we forget that no one's born knowing English.

I admit to bias. I took 4 years of Latin in high school and 3 years of French. In college, I took 4 years of Greek. (Yes, Chettie, I hope there's no Greek in heaven.) After college I moved to San Antonio, TX and I heard people speaking Spanish and jumped at the chance to learn a language I would actually get to speak. I learned it as an adult and am fluent in Spanish. Lately I got interested in opera and am learning Italian. I'm -- as they say -- a polyglot.

It's been fun. I want to get fluent in Italian. A friend of mine learned German and Russian when she was in her late 50's. We traveled together in Russia, and was she getting more out of it? Yes. She had read Russian novels. She knew their history and much more about their culture than I did. To learn a language, you are always learning about the country/culture itself. When you get to the higher levels, you're reading their great literature in the original.

Dr. Gonzo replied to the blog with this:

"Students shouldn't learn a second language? What an asinine statement. I think that all students should be required to learn a language other than English, and it should start at an early age. Learning foreign languages not only taught me the language, it also greatly improved my English skills as well. Nothing helps you think about grammar in English than having to think about grammar in a foreign language. [emphasis mine] And nothing need "be taken off the list" to require students to learn a foreign language. It's about raising expectations. Lots of people can do it: you know, the rest of the world. If students in just about every other country than the U.S. can speak multiple languages, score higher in math and science, and so on, then students in the U.S. can too. We just need to demand that they do."

To which Michael van der Galien replies:

"Gonzo: I agree completely.
In the netherlands, on high school, higher levels (VWO and Gymnasium):

- Dutch
- English
- German
- French
Required."

(That's FOUR languages REQUIRED, folks.)

Want to get ahead? Take THE EQ COURSE. It's for sure Emotional Intelligence should be required, and is not yet a household word. EQ can matter more to your success than IQ, and it can be learned. Get it now! Then you can teach it to your kids at home, and the thing to remember is this - you are teaching emotional intelligence whether you now it or not, so make sure you're teaching GOOD emotional intelligence.

P.S. Charm and street-smart, yes that's Emotional Intelligence. Charm - or etiquette / manners. How else are you going to handle the multicultural environment where we're always stepping on each other's toes because we don't know better?
Learn it!
And learn another language. You'll be glad you did.

Monday, December 11, 2006

How to Build a Student for the 21st Century ... Emotional Intelligence



EMOTIONAL INTELLIGENCE IN THE NEWS...
WHAT'S WRONG WITH THE U. S. EDUCATION SYSTEM? It doesn't teach Emotional Intelligence says Times cover story (12.10.06) summarized on CNN HERE.
Developing good people skills, EQ, or emotional intelligence, is as important as IQ for success in today's workplace. "Most innovations today involve large teams of people," says former Lockheed Martin CEO Norman Augustine. "We have to emphasize communication skills, the ability to work in teams and with people from different cultures."

The article is not about "the national conversation on education [that] has focused on reading scores, math tests and closing the 'achievement gap' between social classes [for the past give years]. . . [It] is a story about the big public conversation the nation is not having about education, the one that will ultimately determine not merely whether some fraction of our children get 'left behin' but also whether an entire generation of kids will fail to make the grade in the global economy because they can't think their way through abstract problems, work in teams, distinguish good information from bad or speak a language other than English."

To read the complete article, go HERE.

READ AND HEED: THE SON OF SCROOGE, the review in The Observer calls this new book about Andrew Mellon.

"David Cannadine's account of this 'hollow man', a 'dried-up dollar bill that the wind might whisk away', is, paradoxically, mesmerising," says the review.

The book tells how he lived with his ageing parents into his forties, eating mush for dinner, and then catapulted into a predicatbly disastrous marriage to a beautiful 19 year old.

"Frustrated by flesh-and-blood relationship," it continues, "[Mellon] also began to collect the paintings that would fill his bequest to the nation: the National Gallery. . . [His] favourties were the 18th century portraits of women he described as his 'English beauties.' 'I am surrounded by nice people here,' he told a visitor to his portrait-lined Washington apartment."

"...with its brilliantly-drawn catalogue of moral flaws, missed opportunities, snarled relationships and ruined lives ... it is an American tragedy.

Read the complete book review here. Order the book

Friday, December 08, 2006

Dear Santa, please get my parents to calm down.

Dear Santa,

Please get my parents to calm down and quit fighting. They're yelling at me for no reason. I thought it was supposed to be a happy time. Please help.
Love, [Your Child?]

ARE YOU GETTING STRUNG OUT?

I serve as Step-Parenting Expert for a major website, and the emails for advice are pouring in. The phone is also ringing off the hook on the coaching side, as Christmas nears. It's a time a lot of people have begun to dread.

If you're overwhelmed, give me a call. Give yourself a break -- a coaching break. Special for the season - $50 per call.

It's really hard on the kids when their parents are getting spaced out, frantic, impatient, short-tempered, and so forth. You owe it to yourself, your family and your co-workers to get yourself "under management." It's a shame to be having such an awful time when it's supposed to be a happy time. This really confuses kids! The Christmas breaks will be here soon, and they'll be out of school, so get proactive. Give me a call.

I have lots of tips, and lots of experience. I also have blocked off lots of time. So give me a call. (817) 741-7223. You can email before to make sure and set a time just for you. sdunn@susandunn.cc .

Why not learn some ways to get this Christmas thing more manageable and enjoyable? That's what emotional intelligence is all about and it can be learned. Good news! There's help.

Check out my article, HOW TO LEARN WHAT YOU NEED TO LEARN IN ORDER TO SUCCEED, on the Reading Skills Blog.

Wednesday, December 06, 2006

Christmas at Arlington

CHRISTMAS AT ARLINGTON
ARLINGTON NATIONAL CEMETERY






Christmas at Arlington
The Tomb of the Unknown Soldier


Christmas at Arlington ... Christmas at Arlington ... Christmas at Arlington

It''s making the round by email, so I don't know whom to attribute this to, but it was sent to me by Dr. John Alifano, a veteran of Vietnam.

THE PRAYER

Rest easy, sleep well my brothers
Know the line has held,
Your job is done.

Rest easy, sleep well.
Others have taken up where you fell,
the line has held.
Peace, peace, and farewell.

According to the email I received, the wreaths 5,000 of them, are donated each year by the Worcester Wreath Co. of Harrington, Maine. The owner, Merrill Worcester, not only provides the wreaths, but covers the trucking expense as well. He's done this since 1992.

Most years, a group of Maine school children combine an educational trip to D. C. with this event to help out.

Making this even more remarkable is the fact that Harrington is in one the poorest parts of the state.

Please share this with everyone on your address list. You hear too much about the bad things people do. Everyone should hear about this!

I agree!

P.S. This is a true question -- aren't there some sisters buried there as well?

Tuesday, December 05, 2006

Americans Should Show More Emotional Intelligence in Iraq?

Is this the clueless listening to the clueless?

"As we Americans plan our strategy for Iraq, let's show more emotional intelligence." This is the subtitle of Op-Ed Columnist Nicholas D. Kristof (New York Times) article "Cut and Walk" published December 5, 2006. It is available HERE if you are a subscriber, which I am not.

The blogs are hastening to address this comment and article.

On NewsBusters: Exposing and Combating Liberal Media Bias, Mark Finkelstein says Kristof's column reads like "something that might have been written by warm 'n fuzzy Stuart Smalley, the SNL character Al Franken hilariously immortalized before deciding he had serious things to say. "

I agree with one of the commentators to Finkelstein's blog - I'm not going to pay to read the article, which is pay-per-view. But I want to comment on the comments, in the defense of Emotional Intelligence. It should not in any way be linked to Stuart Smalley. Though it's a common misconception, to segue into that, no matter what Kristof said, is misleading.

It is a common misconception, by those who have not studied the field of Emotional Intelligence that it's about "touchy feely."

What's touchy-feely about a manager losing his temper, slugging an employee and bringing on a lawsuit?

What's Stuart Smalley about a CEO being so depressed about his divorce that he's out drinking all night and carousing, and unable to pay attention to the bottom-line?

Is there something "weak" about a person who is so out of touch with their gut feeling that they continually make precisely the wrong move in every sensitive situation?

Is there something to laugh about when a nuclear engineer whose IQ is 170 is so out-of-touch with the real world, she fails to notice a hiss and change in temperature that would have warned her to get everyone out before the place blew up? (I coached a consultant in the UK who works with people who work in dangerous fields to get them in touch with their EQ - the only thing that can keep them safe. )

And there's nothing group-hug about getting someone under control who can't control the feeling of lust and thereby jeopardizes your corporation with his continual sexual harassment, about which he is "clueless."

Again, I don't know how Kristof applied Emotional Intelligence in re: Iraq, but I don't like to see the field of Emotional Intelligence cast in this sort of disparaging light.

Note that I did not read Kristof's article and so I do not critique it. If you haven't studied Emotional Intelligence, should you be critiqueing it? There's a distinction between criticizing the field of Emotional Intelligence, and criticizing how Kristop uses the term and what he writes in his article.

And knowing that difference if part of what Emotional Intelligence is all about.

Here 's a place where you can read about it: www.susandunn.cc .
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Read my article on BuildYourOwnBusiness - "How Managers Use Emotional Intelligence Like Map Coordinates".

Art used by permission, www.claudiafernety.com .

Monday, December 04, 2006

Christmas: The Gift of Simplicity with Emotional Intelligence


The Best Christmas Gift You Can Give: Simplicity

SIMPLIFY FOR THE HOLIDAY - THE EMOTIONAL INTELLIGENCE WAY

On her blog for Virtual Assistants from Prescott, Arizona, she writes:

The holidays are here and for many, chaos has ensued. Before you know it, your personal to do list has spilled over into your work list, you give up your fitness routine to make another online shopping foray or social engagement, you lose focus and whoa! You’re out of control!

It’s not too late to regain control, though. All you have to do is rethink what you’re doing for a moment. Breathe. Then, revert to simplicity.

Part organizational approach and part life philosophy, simplification is a tactic you can use in any aspect of your work or personal life when you’re teetering toward a meltdown.
Susan Dunn has a great article posted on OnlineOrganizing.com called “The Best Christmas Gift You Can Give: Simplicity.”

Whether you are a person who observes Christmas or not, you surely face some overload challenges at certain times of the year. Susan dissects such drains as a “cluttered social calendar, “rescuing mentality,” “disposable gifts,” and people who have become, unfortunately, your “tolerations.”

Start your simplicity plan today, with help from Susan!
Check out the article. I hope you'll find it helpful.
_______________________________________

And bolster your immune system. Start NOW. Order DefenseBuilder from MyArbonne. Technologically-advanced formula scientifically proven to nutritionally support your immune system. Emotional Intelligence: it starts and ends with your HEALTH.
Susan Dunn is an independent Arbonne consultant.


Saturday, December 02, 2006

Christmas with Emotional Intelligence

It used to be the 3 of you against the world...................what happened?

You love them. Now learn how to get along with them for the holidays.

Take the How to Handle Difficult People course. Internet,unltd email. $79.99. Could be the best money you ever spent.

IT'S A TEST, WINTER IS.

Imagine way back when in the time of myth, when there was no written history, people didn't live to count the passing of many seasons, and there wasn't much sense of "history" or "time." The Greeks invented the myth of Apollo drawing the sun across the sky each day so they could manage their fears that the each night the sun would disappear and never come back. They were dependent on the sun for everything and they went through this every day.

They invented the myth of Persephone to deal with the seasons. When winter came, and the days grew dark and cold, and all the vegetation died, on which their lives depended, there weren't that many people around who'd lived through enough seasons to be able to guarantee the winter wouldn't last goever. Persephone went down to Hades each fall, symbolizing this, and then would return to the land in the spring - and the world would rejoice with sun, warmth and new growth -- for food.

In this season as we gather to wait
in the darkness of winter nights
for Light to come,
may our hearts be filled with joy and promise.

We gather together at this time of the year, the Winter Solstice, and there is a holiday at this time of year for most cultures. Why? So we could gather with our kinfolk and relatives at Christmas and warm our toes at their fire.

If it's gotten a bit cold and dark for you, take the How to Handle Difficult People course and bring back the glow.

Learn how to stop the MADness. Harmful patterns in families run deep last a long time, and can be intensely annoying - unless someone quits doing what they've been doing. Then the whole system has to change.

Why not let it be you? GET YOURSELF MERRIED THIS YEAR.

Click here to register and pay for this interactive Internet course. ___________________________________________________________
GET YOURSELF MARRIED THIS YEAR

Relationship Coaching with Susan Dunn

Attract the man of your dreams . Get him back. Get him to marry you instead of ...
Mailto:sdunn@susandunn.cc to schedule your coaching or call (817) 741-7223.
Susan is the "Attract the Man of Your Dreams" Expert for Expert.com, and also the Step-Parenting Expert. We've got you covered! Merry Christmas!

Friday, December 01, 2006

Arbonne Holiday Party

Hey, rest those weary feet of yours, and do your holiday shopping the easy way.

Today is the day! If you live in the San Diego area, come to the ARBONNE HOLIDAY GIFT SHOW.

WHEN: Friday, December 1, from 4-9 p.m.
WHERE: April's house in La Mesa
WHO: Your hostesses are Nancy Fenn and April Mills
WHAT: Refreshments, good company, and good cheer plus lots of great gift ideas for your boss, secretary, stepmother, nieces and nephews, your nail and spa friends, co-workers, boyfriend, husband, and more!

PAMPER-MINT!
There will be wrapped packages to choose from
as well as individual items for you to test and discover. The Pampermint foot pampering set is a great idea for just about anyone. Especially if they're on their feet all day! Place your order and relax.

For directions, mailto:sdunn@susandunn.cc
Hey! Babies have tootsies too!

Do you have a baby on your shopping list? Well, chances are they already have enough clothes and toys, so how about Arbonne's Baby Products. Safe and pure. Their mom will really appreciate the care you show. Baby's health is very important and what you put on your skin is absorbed into the blood stream. Help get that little one off to a good start.
______________________________________

Arbonne products have pure, natural ingredients, and are safe to use. Cosmetics, lotions, supplements, baby products, products for men, and more.

How to Write

What ABOUT the heart? What ABOUT emotion?

From the helium.com blog ... in response to how to write, we get a good deal of Emotional Intelligence tips.

Writes Sam:

I've been reading a biography of Audrey Hepburn. And one thing she said struck me as very true. She said that in portraying Anne Frank on stage, "I act the same way now as I did forty years ago...with feeling instead of technique. All my life I've been in situations where I've had no technique, but if you FEEL enough you can get away with murder."


There are so many books that teach story telling technique, but what about heart, what about emotion? Where do you find it?

Well you find it by looking inside. Knowing people is knowing emotions. The cornerstone of Emotional Intelligence is self-awareness. Without it, there can be no Emotional Intelligence.

Sam answers his own question:

One answer is contained in my second paragraph ... I firmly believe that screenwriters should try to learn as much about people (and themselves) as possible. Through biographies (not the the cheesy, tabloid kind) you can learn about the motivations of people who lived exceptional lives. You can learn about the experiences and forces that shaped them and their decisions.

Yes, definitely not the cheesy, tabloid kind. Great literature. Read the hard stuff.


Start with Shakespeare. Try "Othello" and then see Verdi's opera, "Otello." It is the study of a man who cannot control his anger and jealousy. He is therefore easy prey. He trusts whom he shouldn't, and he doesn't trust whom he should. He flips out and doesn't check things out rationally, with his neocortex.

His enemy Iago wants him dead, and all he has to do is wind Othello up, push the button and watch him self-destruct. It's so easy. Otello is so predictable. It is so tragic. The ultimate in self-sabotage. Want to find the heart, the emotion? Listen to Mario Lanza sing Otello's final aria, Niun Mi Tema ... which he sings to his wife, whom he has just killed (it ends with un bacio, un bacio ancora ... un altra bacio ... (a kiss, another kiss, a last kiss), just before he plunges a knife into his own heart. (Verdi at his best!) If you cannot access this video, go here: http://www.youtube.com/v/M4sfXc5a5Y4 .





Freud said what he knew about human nature, he got from Shakespeare. So it might be a good start, and also a place where you never finish!
_________________________
Shop with me safely online at MyArbonne for safe, pure supplements, cosmetics, products for men, baby products, lotions, and more. Great for gifts.
Order some DefenseBuilder for yourself, and get your immune system in shape for the stress of the holidays, and winter. It's the cold and flu season, but not for you!
Did you read the report that showed that the average office telephone has more germs on it than the average office bathroom toilet seat? (ug)

Tuesday, November 28, 2006

It's Important to Use Emotional Intelligence with Your Doctor


Concerned about trans fats and your health? Subscribe to Mary Frost's Investigative Health Report, "The Perfect Crime," for accurate, reliable information about your health from a source you can trust.

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_________________________________________________________


Now ... you know the story about not getting your waitress annoyed at you until AFTER you've received your food? What do you think happens if you get your doctor annoyed at you before your treatment is completed??


Dr. Aniruddha Malpani, MD practices in Bombay, Maharashtra, India and has this to say on his informational blog for patients about using emotional intelligence with your physician. A lot of the tenets of Emotional Intelligence are being compared to meditation, because they accomplish some of the same beneficits -- including -- the Middle Path. Emotional Intelligence is all about "not too much, not too little, but just right."



I am a firm believer in the importance of information therapy and I believe that patients should become experts in the treatment of their own illness. Health is too important to be left up to a doctor, and an active partnership is key to ensuring you get good medical care. However, as with everything else, too much of a good thing can be bad !


Some patients become obsessive-compulsive - and often end up harming themselves. They often become too aggressive or demanding, as a result of which they damage their relationship with their doctor.


Unhappy doctors are unlikely to provide a sympathetic ear or a shoulder to cry on - which means that even if they get high quality medical care which is technically adequate, they often get little emotional support.


It's not a good idea to ruffle your doctor's feathers - and a high EQ ( emotional quotient) is as important as a high IQ ( intelligence quotient) when you are a patient. As the Buddha said, The Middle Path is often the best !

____________________________________________________

Concerned about anger management - yours? your spouse's? your colleagues'? your employees? Whether it's personal concern, wanting to develop personally, court-ordered, or employer-recommended, take our "Anger Management through Emotional Intelligence" course.

With the vast array of questionable product out there, at last the long-awaited "Anger Management Through Emotional Intelligence," based on Susan Dunn's unique program. It is empirically-based (research, data, facts) AND based on her years of clinical experience dealing with actual people in real life situations. Culled from theories, but based on what WORKS. For more information, mailto:sdunn@susandunn.cc .

Susan Dunn, MA, Clinical Psychology, The EQ Coach

Wednesday, November 22, 2006

Who Are You Grateful To This Thanksgiving?

URL: http://www.susandunn.cc/
Mailto:sdunn@susandunn.cc

WHO ARE YOU GRATEFUL TO?
Acknowledging the Team

This article is for you if you’re a behind-the-scenes kind of person: the administrative assistant who gets the presentation ready for the guys in marketing but doesn’t get to go to the meeting; the PR pro who writes all the CEO’s speeches and answers all the complain letters; the at-home mother who makes sure the concert pianist practices; the deputy chief whose job description is doing all the things the chief doesn’t like to do or can’t do; or the paralegal who prepares all the pleadings, knows all the codes, and does all the licking and stamping.

This article is also for you if benefit from the work of one of those people.

Temistocle Solear, Antonio Ghislanzoni, Henri Meilhac, Jules Barbier, Michael Carre, Giuseppe Giacosa, Luigi Illica, Renato Semoni, and Nicola Haym all know what this is like.
Who on earth are these people?

Well, even if you’re not an opera fan, I bet you’ve heard of the composers Verdi, Bizet, Mozart, Strauss, Gounod, Handel, Donizetti and Puccini. And I’m sure you’ve heard of some of their operas: Aida, Carmen, Cosi fan Tutte, Madama Butterfly, Faust and Don Giovanni, for instance.

Did you know that these composers wrote the music for their operas, but not the lyrics? Solear, Ghislanzoni and the other individuals in the list are what’s called “librettists.” It is they who wrote the words (the libretto) the opera singers sing, without which you would be listening to a symphony, not an opera. And we never hear their names! In most cases, the words were written first, and then the composers whose names we know so well, wrote the music.

Like Gilbert and Sullivan, they worked together in pairs. The inimitable Richard Wagner was the only one to compose all his own operas entirely by himself, creating both music and lyrics, which may account for why they are so powerful, so Wagnerian. This is quite a feat because composing music and writing words require different parts of the brain.

Sometimes the composer and librettist met in person, while other times they worked via correspondence. Strauss worked exclusively with one librettist, after writing his own lyrics for his first opera and finding out he wasn’t good at it, but most other composers switched around, finding the right librettist for the job, or one who was available. It’s not unlike the way many of us work these days, long-distance and by contract.

What an incredible collaboration an opera is. It takes costume and set designers as well, because an opera is as much visual as it is auditory, and it is what makes Grand Opera, grand. In the Santa Fe opera’s production of “Turnadot,” when the moon appeared, she iwas personified and costumed in a magnificence that seemed to dominate the stage for half an hour. Another opera I hope to see one day is Verdi’s “Aida,” I mean Verdi and Ghislanzoni’s “Aida,” on stage at the Bath of Caracalla in Rome. The Triumphal March of Rhadames features live elephants and horses on stage. Now that’s entertainment!

What we don’t see at an opera is the orchestra, a crucial element. They’re listed in the program, of course, and given their bows at the curtain call, but we only hear them, seated below in the orchestra pit.

Many elements go together to produce the opera as see that bears the name of one man only.
Take “Turnadot” for instance. It was librettist Semoni who gave Puccini the suggestion for the opera in the first place, telling him about Turandotte, a play written by Gozzi, based on a fable from the Arabian Nights.

Puccini had been searching for two years for a suitable plot for an opera, and at the age of 61, began “Turandot,” instructing his librettists, Adami and Semoni, to “pour great pathos into the drama.” Puccini, of course, is know for the most beautiful melodies in opera. He was also know for being extremely demanding, requiring endless rewrites from his librettists.

From his point of view, however, the librettists were difficult. We can read his letters begging them to do their work. Semoni was in charge of Act III, and Puccini’s letters beg, “The third! The third! The third!”

At one point, he confessed to a friend “Music disgusts me,” as he evidently had periods of self-doubt and composer’s block. Toscanini paid him a visit and gave him the encouragement to keep going. Every team has their Toscanini; or should.

Puccini was justified in urging completion of the opera as he died before the completion of the third act. The collaboration continued, as Toscanini found a composer named Franco Alfano, whose name is rarely mentioned, to complete it. The world premier took place on April 25th, 1926, the work of one guiding genius and many hands, hearts, and minds.

It isn’t that teamwork and collaboration is new, it’s that it’s newly being recognized. Most of us realize we couldn’t accomplish anything alone, while those behind the scenes who work long and willing hours, long for some recognition. “Appreciation,” after all, top the list when employees talk about what they want at their job. It’s number one so consistently, it’s a wonder it isn’t heeded more.

Richard Montuori, town manager of Bellica, Massachusetts, knows and appreciates his team. I love [my] job, he said in a newspaper interview. “Every day is different and presents new challenges. Finances are a daily and yearly challenge, but no one person ever accomplishes anything alone. We have excellent department heads and town boards that help keep the town moving in the right direction.”

Isn’t it nice to hear someone publicly acclaim the team that makes them shine? I hope your boss or manager does this for you, and that if you’re the boss or manager, you appreciate and acknowledge and sing the unsung heroes in your midst.

But how do you praise everyone? There are always so many.

Here’s a leadership trick I learned from a pro. At the culmination of a fundraising banquet engineered by many, and funded by many more, the director of the benefited-agency rose and thanked everyone who helped make it possible. Then he added, looking around the room, “and I’d especially like to thank someone – you know who you are – who made this happen.”
I thought it was me! So did many other people, I’m sure, and that was what the director had in mind, he told me later when I asked him whom he had in mind, because his glance around the room was professionally ambivalent.

It works. And it’s always, always true.

Susan Dunn, MA, The EQ Coach, http://www.susandunn.cc/. Providing coaching, Internet courses and ebooks around emotional intelligence for your personal and professional success. I train and certify EQ coaches internationally. Email for info on this fast, affordable, comprehensive, no-residency program. Mailto:sdunn@susandunn.cc for free EQ ezine.

ORDER YOUR DEFENSE BUILDER NOW. Get your immune system built up for the holidays. Shop safely online with me at MyArbonne. To your health!

Monday, November 20, 2006

Swimming with Dolphins Increases Emotional Intelligence


SWIMMING WITH DOLPHINS RAISES EMOTIONAL INTELLIGENCE?

According to a recent press release from Kealakekua, Hawaii, swimming with dolphins improves emotional intelligence by developing an individual’s capacity for ‘biophilia’ - the ability to love life and connect with nature. Increases in emotional intelligence - the ability to become aware of, to manage, to integrate emotions, and capacities such as biophilia - lead to improved communications and interactions with others in social settings. Swimming with dolphins therefore helps individuals develop capacities for resolving interpersonal conflicts, says Dr. Michael Salla, an international expert in conflict resolution who has taught at prestigious universities in the United States and Australia. He has set up a swim-with-the-dolphin program for married couples. Read the rest of the article HERE.
----------------------------------------------------------------------------------------------I've also trained coaches who use horses to teach emotional intelligence. But you don't have to go to Hawaii to increase your EQ. You can take the EQ Course and with coaching. Call me at 817-741-7223 for more information, or mailto:sdunn@susandunn.cc .

Spot-coaching also available (one-time sessions). Good preparation for the holidays.

WHAT HAVE YOU DONE FOR YOUR IMMUNE SYSTEM LATELY? It's getting cold out there! We recommend Arbonne's DefenseBuilder. Technologically-advanced formula, scientifically proven to nutritionally enhance your immune system. Give it a try. Shop with me safely online at MyArbonne.