Thursday, August 28, 2008

When You Make a Mistake at Work

It's a fact of life that you'll make a mistake at your job from time to time. How you handle it is what makes a difference.

See When Admins Mess Up: Four Steps Toward Controlling the Damage
by John Rossheim Monster Senior Contributing Writer

When you make a mistake, says Rossheim, here's what matters:

  • How you react
  • What you do about it
  • How you reduce the chances of repeating the mistake
The article outlines a 4-step plan for remedial action. It begins with "calm yourself" -- yes, we're on to emotional intelligence immediately. The first step is managing your emotions, and it makes the other steps possible.

To increase your career and personal potential, take THE EQ COURSE, get EQ coaching. Your emotional intelligence matters.

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